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- Tasks: Engage with customers and provide exceptional service during night shifts.
- Company: Join a family-run business with a strong community focus.
- Benefits: Generous discounts, free meals on shift, holiday entitlements, and a paid birthday off.
- Other info: Full training provided in a supportive and dynamic environment.
- Why this job: Be part of a unique team delivering memorable experiences to travellers.
- Qualifications: Positive attitude and willingness to learn; retail experience is a plus.
The predicted salary is between 22000 - 25000 £ per year.
Working during the night time you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality you will use your passion for delivering exceptional customer service to ensure our customers are given a memorable experience every time they stop with us.
As part of the Filling Station team you will support with all duties in the Filling Station, be that working on the till, stock replenishment, cooking off our homemade and providing a great experience for our customers travelling through the night. Safety is a priority when working in our filling station and you will oversee the safe delivery and dispensing of petroleum products in line with our health and safety standards.
You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a retail or filling station environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family. You must be over 18 to work in our Filling Stations.
At Westmorland we are a family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage.
If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more.
Team Member – Filling Station (Nights) employer: Gloucester Services
Contact Detail:
Gloucester Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member – Filling Station (Nights)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and its values. Understanding their commitment to local producers and customer service will help you connect with them during your chat.
✨Tip Number 2
Show off your personality! When you’re engaging with the team, let your warm and friendly side shine through. They’re looking for someone who can deliver exceptional customer service, so be ready to share examples of how you’ve done this in the past.
✨Tip Number 3
Be prepared to discuss safety! Since safety is a priority at the filling station, think about any relevant experiences you have that demonstrate your awareness of health and safety standards. This will show you take the role seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining the Westmorland family.
We think you need these skills to ace Team Member – Filling Station (Nights)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through! We want to see your passion for customer service, so don’t be shy about sharing your experiences that highlight this.
Tailor Your Application: Make sure to tailor your application to the role. Mention how your skills and experiences align with what we’re looking for in a Team Member at our Filling Station. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gloucester Services
✨Show Your Warmth
Since this role is all about engaging with customers, make sure to showcase your friendly personality during the interview. Practice a warm greeting and be ready to share examples of how you've provided great customer service in the past.
✨Know the Products
Familiarise yourself with the unique offerings from local producers that the filling station showcases. This will not only impress the interviewers but also show your genuine interest in the role and the company’s values.
✨Emphasise Safety Awareness
Safety is a priority in this role, so be prepared to discuss how you would ensure safe practices while working. You might want to mention any previous experience or training related to health and safety standards, even if it’s from a different job.
✨Demonstrate a 'Can Do' Attitude
The company values a positive mindset, so come across as enthusiastic and willing to learn. Share instances where you tackled challenges with a positive approach, showing that you’re ready to contribute to the team’s success.