At a Glance
- Tasks: Lead shifts in catering, ensuring top-notch service and brand standards.
- Company: Join a vibrant team known for delivering delightful customer experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to develop your career.
- Why this job: Be a key player in creating memorable dining experiences for customers.
- Qualifications: Strong leadership skills and a passion for excellent service are essential.
The predicted salary is between 22950 - 28050 £ per year.
As a Service Leader in our catering department you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place.
In this hands‑on customer facing role, you’ll be competent to manage a high‑volume environment with an positive, can do approach, you will be passionate about our offer, champion our home made products and you will ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.
Responsibilities
- Effectivelyleading your shift, managing and supporting your colleagues, ensuringcolleagues are deployed in line with customer demand and respondappropriately to any colleague or customer matters as required.
- Ensuring the team are delivering excellent customer service and brand excellence.
- Ensuring that all daily and weekly procedures are carried out and that company standards are maintained at all times.
- Supporting the training of new colleagues through their induction journey, refresher and any other relevant training.
Qualifications
We are looking for Service Leaders who have the ability to lead and motivate a team on a daily basis in a fast moving environment.
Great communication skills and a can do attitude are essential as well as high standards of excellence within delivery of quality food, customer service and cleanliness.
Experience of leading a team in a fast paced, high volume catering environment would be an advantage although we\'d also be interested to hear from those with experience in catering looking to take a step up to a Service Leader position.
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Service Leader - Catering in Gloucester employer: Gloucester Services
At Gloucester Services, we pride ourselves on creating a warm and welcoming environment for both our team and our guests. As a Cafe Team Member, you'll enjoy a vibrant work culture that values local flavours and community connections, alongside opportunities for personal growth and development. With a focus on teamwork and customer satisfaction, you'll be part of a dedicated group that makes every visitor's experience memorable.
