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- Tasks: Engage with customers, serve delicious food, and ensure a safe filling station experience.
- Company: Join a family-run business with a rich history and strong community values.
- Benefits: Enjoy discounts, free meals on shift, generous holidays, and a paid day off for your birthday.
- Why this job: Be part of a warm team delivering exceptional service and making memorable customer experiences.
- Qualifications: A positive attitude and willingness to learn; retail experience is a plus but not required.
- Other info: Full training provided in a dynamic environment with opportunities for growth.
The predicted salary is between 950 - 1167 £ per month.
Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality you will use your passion for delivering exceptional customer service to ensure our customers are given a memorable experience every time they stop with us.
As part of the Filling Station team you will support with all duties in the Filling Station, be that working on the till, stock replenishment, cooking off our homemade food, serving customers on the Deli counter or making artisan coffees for customers to take away. Safety is a priority when working in our filling station and you will oversee the safe delivery and dispensing of petroleum products in line with our health and safety standards.
You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a retail or filling station environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family. You must be over 18 to work in our Filling Stations.
At Westmorland we are a family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage.
If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more.
Team Member – Filling Station in Gloucester employer: Gloucester Services
Contact Detail:
Gloucester Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member – Filling Station in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your personality! The job description mentions a warm and friendly personality, so let that shine through in your interactions. Smile, be enthusiastic, and don’t be afraid to show your passion for great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Westmorland family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member – Filling Station in Gloucester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see your passion for customer service, so don’t be shy about sharing your experiences that highlight this!
Tailor Your Application: Make sure to tailor your application to the role of Team Member at our Filling Station. Mention any relevant experience or skills, even if they’re from different sectors, and how they can contribute to our unique offer.
Highlight Your Willingness to Learn: We love a positive 'can do' mindset! If you don’t have previous experience in a filling station or retail, that’s totally fine. Just express your eagerness to learn about our products and how we operate.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family!
How to prepare for a job interview at Gloucester Services
✨Show Your Warmth
Since the role is all about delivering exceptional customer service, make sure to showcase your warm and friendly personality during the interview. Practice a few scenarios where you can demonstrate how you would engage with customers and create memorable experiences.
✨Know the Products
Familiarise yourself with the unique offerings from local producers that the company works with. Being able to discuss these products and express your passion for them will show that you're genuinely interested in the role and ready to learn.
✨Safety First
Understand the importance of safety in a filling station environment. Be prepared to discuss health and safety standards and how you would ensure safe delivery and dispensing of petroleum products. This shows that you take the role seriously and are aware of the responsibilities involved.
✨Embrace the Family Values
Research the company's values of Warmth, Graft, and Courage. Think about how these values resonate with you and be ready to share examples from your past experiences that align with these principles. This will help you connect with the interviewers on a personal level.
