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- Tasks: Lead a passionate team to deliver top-notch food and service in a vibrant station environment.
- Company: Join a dynamic catering company focused on quality and customer satisfaction.
- Benefits: Competitive pay, training opportunities, and a fun work atmosphere.
- Why this job: Make a real difference by delighting customers with great food and service every day.
- Qualifications: Experience in catering management and a passion for excellent service.
- Other info: Fast-paced role with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Station Manager is a hands-on operational role that will lead the delivery of great quality food and service front of house in a station, supported by Service Leaders. Passionate about delighting our customers, you will lead your team from the front, coaching your team to provide excellent standards and service every day. We are ideally looking for somebody with previous experience in catering management, specifically with a QSR background.
Responsibilities
- Building a strong team of service leaders who lead the food quality, customer service and standards on every shift.
- Ensure we deliver food quality according to the specs and recipes as defined by the food team.
- Ensure your team align to our values and deliver warm, friendly, and speedy service to our customers.
- Deliver high standards of cleanliness, food hygiene and health and safety standards by doing regular audits and setting goals and action plans for your team.
- Ensure commercial success by looking after the sales, cash and stock for your station.
- Look after your team to ensure they are fully trained, engaged and motivated whilst ensuring all colleagues are rostered effectively and paid accurately and on time.
About you / Qualifications
- Passionate about great service and our unique business, the successful candidate will display our values of warmth, graft and courage to bring to life our story for their colleagues and customers.
- A hands-on approach to coaching your team to deliver the very best for our customers.
- Knowledge of food safety and health and safety legislation.
- A warm and friendly manner and be someone who goes above and beyond for both customers and colleagues alike.
- A passion for our food, local suppliers and our landscape.
- Be excited by working in a dynamic and at times demanding environment.
- Exceptionally high standards for customer service, food quality and cleanliness and standards.
Catering Manager in Gloucester employer: Gloucester Services
Contact Detail:
Gloucester Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how your passion for great service aligns with their goals.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience in catering management and how it relates to the role. Highlight specific examples where you’ve led a team to success in a fast-paced environment.
✨Tip Number 3
Show off your people skills! During the interview, demonstrate your warm and friendly manner. Remember, they’re looking for someone who can motivate and engage their team, so be sure to share how you’ve done this in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Catering Manager in Gloucester
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for great service shine through in your application. We want to see how you embody our values of warmth, graft, and courage, so share examples that highlight your passion for food and customer service.
Tailor Your CV: Make sure your CV is tailored to the Catering Manager role. Highlight your previous experience in catering management, especially if you've got a QSR background. We love seeing relevant experience that aligns with what we’re looking for!
Be Specific About Your Skills: When detailing your skills, be specific about your knowledge of food safety and health and safety legislation. We want to know how you ensure high standards of cleanliness and food hygiene in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Gloucester Services
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety and health regulations. Be ready to discuss how you've implemented these standards in previous roles, especially in a QSR environment. This shows you're not just familiar with the rules but can also apply them effectively.
✨Show Your Passion
Let your enthusiasm for great service shine through during the interview. Share specific examples of how you've gone above and beyond for customers and colleagues in the past. This will help demonstrate that you embody the values of warmth, graft, and courage that the company is looking for.
✨Team Leadership Focus
Prepare to talk about your experience in building and leading teams. Think of instances where you've coached team members to improve their performance or how you've handled challenges in a fast-paced environment. Highlighting your hands-on approach will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a sudden rush of customers or a food safety issue. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure. This will show that you're prepared for the dynamic nature of the role.
