At a Glance
- Tasks: Support daily operations and engage with the community as the first point of contact.
- Company: Join Gloucester Grove Tenant Management Organisation, a dedicated team focused on community service.
- Benefits: Competitive salary, friendly work environment, and skill development opportunities.
- Why this job: Make a meaningful impact in your local community while developing valuable skills.
- Qualifications: Strong organisational skills, excellent communication, and a positive team attitude.
- Other info: Experience in administration is a bonus, but not essential.
The predicted salary is between 22700 - 28900 £ per year.
Gloucester Grove Tenant Management Organisation is looking for a proactive, organised and community-minded Administrative Officer to join our small, dedicated team. This role is ideal for someone who enjoys variety, takes pride in delivering excellent service, and wants to make a meaningful impact within a local community.
About the Role
The Administrative Officer will be at the heart of our daily operations, providing essential support to ensure the smooth running of the TMO. You’ll be the first point of contact for residents, partners and visitors, helping us maintain a welcoming, efficient and responsive service.
Key Responsibilities
- Managing the TMO office reception, phones and email enquiries
- Providing administrative support to the TMO Manager and Board
- Maintaining accurate records, filing systems and databases
- Assisting with rent, repairs and housing management enquiries
- Preparing correspondence, reports and meeting documentation
- Supporting community events and resident engagement activities
- Ensuring compliance with TMO policies and procedures
About You
We’re looking for someone who brings:
- Strong organisational and multitasking skills
- Excellent communication and customer-service abilities
- Confidence using Microsoft Office and general IT systems
- A positive, flexible and team-focused attitude
- Experience in administration (housing or community-based experience is a bonus but not essential)
What We Offer
- A competitive salary of £27,306 – £28,128 per annum
- A supportive, friendly working environment
- Opportunities to develop skills in housing, community engagement and governance
- The chance to contribute directly to improving services for local residents
How to Apply
To obtain an application pack, visit www.jobsgopublic to download one. Deadline for submission of applications is 5pm on 27/02/2026.
Administrative Officer employer: Gloucester Grove TMO Ltd
Contact Detail:
Gloucester Grove TMO Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. Being genuine and approachable can make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates and shows that you’re truly interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Administrative Officer
Some tips for your application 🫡
Download the Application Form: First things first, head over to www.jobsgopublic and download the application pack. Make sure you have the right form before diving into the details!
Show Off Your Skills: When filling out the application, highlight your organisational and multitasking skills. We want to see how you can juggle tasks like a pro, so don’t hold back!
Be Personable: Since you'll be the first point of contact for residents and visitors, let your communication skills shine through. Use friendly language and show us your customer-service abilities in your application.
Submit on Time: Don’t forget the deadline! Make sure to send your completed application to info@gloucestergrovetmo.org by 5pm on 27 February 2026. We can’t wait to hear from you!
How to prepare for a job interview at Gloucester Grove TMO Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrative Officer position. Familiarise yourself with the key tasks like managing reception and supporting community events. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained efficiency in a busy environment.
✨Communicate with Confidence
As the first point of contact for residents and partners, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with answering questions about your customer service experience.
✨Demonstrate Your Community Mindset
This role is all about making a meaningful impact within the local community. Think of specific instances where you’ve engaged with your community or contributed to a team effort. Highlighting your passion for community service will resonate well with the interviewers.