At a Glance
- Tasks: Repair, maintain, and install various trade items in homes and commercial premises.
- Company: Join Gloucester City Homes, a progressive and inclusive organisation.
- Benefits: Company van, uniform provided, and a family-friendly work environment.
- Other info: Flexible hours with opportunities for career growth and a supportive team.
- Why this job: Make a real difference in people's lives while developing your multi-trade skills.
- Qualifications: City & Guilds/NVQ Level 2 in a trade and customer service experience required.
The predicted salary is between 30000 - 40000 € per year.
Permanent, Full Time (40 hours per week) to include on call rota (with a standby rate). Company Van provided (for business use only). Uniform Provided. Full Driving Licence required.
Are you an experienced Plumber or Carpenter looking for your next role within Social Housing? Are you a versatile professional who can address a range of property needs efficiently? Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation? We are a flexible and family friendly organisation, who believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.
Here at Gloucester City Homes, we’re seeking Multi-Trade Operatives with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You’ll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers' homes and commercial premises.
You’ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you’ll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability. Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction.
We’d like you to:
- Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
- Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
- Have experience of working in a customer responsive environment.
- Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
- Be able to prioritise and organise own workload.
- Be a problem solver with a positive can-do attitude.
- Be able to interpret manufacturers instructions/technical manuals and drawings (desirable).
- Be IT literate, comfortable working with electronic devices, PDAs, tablets and computers (desirable).
- Hold a full valid driving licence.
Closing Date: 26th May 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Multi Trade Operative employer: GLOUCESTER CITY HOMES
At Gloucester City Homes, we pride ourselves on being a flexible and family-friendly organisation that values inclusivity and respect. As a Multi Trade Operative, you'll not only enjoy a competitive salary and benefits such as a company van and uniform, but you'll also be part of a progressive team dedicated to providing exceptional service in social housing. With opportunities for professional growth and a commitment to employee well-being, you'll find a rewarding environment where you can truly make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Trade Operative
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local trade events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your best work in plumbing, carpentry, or any other trades. This visual evidence of your expertise can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common questions related to multi-trade roles. Think about how you can demonstrate your problem-solving skills and customer service experience. We want to see that can-do attitude shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Gloucester City Homes.
We think you need these skills to ace Multi Trade Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in plumbing, carpentry, or any other relevant trade. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Multi Trade Operative role and how your previous experiences have prepared you for this position. Keep it friendly and professional!
Show Off Your Customer Service Skills:Since we value exceptional customer service, make sure to mention any relevant experiences where you’ve gone above and beyond for customers. We love candidates who can communicate effectively and solve problems on the spot!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GLOUCESTER CITY HOMES
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing and carpentry skills before the interview. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show that you're not just experienced but also passionate about your trade.
✨Demonstrate Customer Service Skills
Since this role involves liaising with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or went the extra mile for a client. This will highlight your ability to thrive in a customer-responsive environment.
✨Familiarise Yourself with Health & Safety Regulations
Understanding the Health & Safety at Work Act is crucial for this position. Brush up on relevant regulations and be ready to discuss how you ensure safety in your work. This shows that you take your responsibilities seriously and prioritise safety on the job.
✨Show Off Your Problem-Solving Skills
Prepare to talk about specific instances where you've had to troubleshoot or solve problems on the job. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proactive approach and positive can-do attitude, which are key for a Multi-Trade Operative.
