Repairs and Voids Manager Gloucester £52,805 per annum Permanent, Full Time (40 hours per week) * To include standby rate for on call rota * Uniform provided * Full driving licence and use of vehicle required Did you know that 9% of homes in Gloucester are owned and managed by GCH? We’re passionate about Gloucester and believe that everyone deserves a home they can be proud of, where they can thrive and be healthy. We’re now seeking an experienced Repairs and Voids Manager to lead our Repairs and Voids service, ensuring we deliver safe, compliant, efficient and high-quality services for our customers. Leading our operational teams, you’ll set clear priorities and drive high standards across productivity, quality, safety and customer service. You’ll oversee the delivery of responsive repairs and our voids programme, ensuring works are completed safely, on time and within budget. You’ll manage resources, budgets and subcontractor activity, while using performance data, customer feedback and service insight to identify trends and drive continuous improvement. You’ll also ensure robust health, safety and compliance arrangements are in place, with property hazards, emergencies and complex risks effectively investigated, escalated and resolved. Working collaboratively across GCH, you’ll help align repairs, voids, planned works and wider property activity around the needs of our customers, while establishing a consistent approach to inspections and quality assurance. We’d like you to have… * CIH level 4 or willingness to work towards * A Level 2 trade qualification, or equivalent qualification relevant to maintenance and construction. * A management or supervisory qualification, or equivalent competence gained through experience. * A health and safety qualification, ideally IOSH Managing Safely. * Comprehensive practical knowledge of responsive repairs, repairs diagnosis and void property management, and the Empty Homes Re-Let Standard. * Strong knowledge of social housing property risks, HHSRS, Awaab’s Law and relevant housing safety requirements. * Experience of managing budgets, resources and subcontractors, with a strong focus on value for money. * Excellent problem-solving, communication and stakeholder management skills, with the confidence to manage complex cases and competing priorities. * Strong analytical skills, with the ability to interpret performance, customer and financial data and turn insight into action. Closing Date: 30th November 2026 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you
Repairs and Voids Manager in Gloucester employer: GLOUCESTER CITY HOMES
Gloucester City Homes is an exceptional employer dedicated to empowering young people through trauma-informed support. With a strong focus on employee development and a collaborative work culture, staff are encouraged to grow professionally while making a meaningful impact in the community. Located in Gloucester, the organisation offers unique opportunities to engage with diverse individuals and contribute to their journey towards independence.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs and Voids Manager in Gloucester
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like GLOUCESTER CITY HOMES, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs and Voids Manager at GLOUCESTER CITY HOMES.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at GLOUCESTER CITY HOMES
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
