Customer Relationship Advisor

Customer Relationship Advisor

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage with customers and provide exceptional support to enhance their experience.
  • Company: People-first organisation dedicated to making a positive impact in the community.
  • Benefits: Full-time hours, inclusive culture, and opportunities for personal growth.
  • Other info: Empowering environment with a focus on community development.
  • Why this job: Join a team that values collaboration and innovation while making a difference.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 32000 £ per year.

Permanent, Full Time (37.5 hours per week)

At GCH, we're more than just a housing provider - we're a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you'll be empowered to grow, contribute meaningfully, and help shape a better future for residents across Gloucestershire.

We are now seeking a Customer Relationship Advisor.

Customer Relationship Advisor employer: GLOUCESTER CITY HOMES

At GCH, we pride ourselves on being a people-first organisation that prioritises the well-being of our employees and the communities we serve. With a strong focus on collaboration and inclusivity, we offer a supportive work culture where you can thrive and develop your skills while making a meaningful impact in Gloucestershire. Join us for a rewarding career with opportunities for personal growth and the chance to contribute to shaping a better future for our residents.

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Contact Details:

GLOUCESTER CITY HOMES Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Relationship Advisor

Tip Number 1

Network like a pro! Reach out to current or former employees at GCH on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by researching GCH's values and recent projects. Show us how your skills align with their mission of making a difference in the community. We love candidates who are genuinely passionate about our work!

Tip Number 3

Practice your communication skills! As a Customer Relationship Advisor, you'll need to connect with people effectively. Role-play common interview questions with a friend to build your confidence and polish your responses.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at GCH.

We think you need these skills to ace Customer Relationship Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Collaboration
Inclusivity
Innovation
Empathy

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about making a difference in the community, so share any relevant experiences that highlight your commitment.

Tailor Your Application:Make sure to customise your application to reflect the values of GCH. Use keywords from the job description and demonstrate how your skills align with our mission of collaboration, inclusivity, and innovation.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at GLOUCESTER CITY HOMES

Know the Company Inside Out

Before your interview, take some time to research GCH. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of a people-first organisation.

Showcase Your People Skills

As a Customer Relationship Advisor, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully resolved conflicts or built strong relationships. This will demonstrate your capability to contribute meaningfully to the community.

Emphasise Collaboration and Inclusivity

GCH values collaboration and inclusivity, so be ready to discuss how you've worked in diverse teams. Share specific instances where you’ve fostered an inclusive environment or collaborated on projects that required teamwork. This will align your values with theirs.

Prepare Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, ask about their initiatives for community engagement or how they support employee growth. This shows you're keen to contribute to shaping a better future.