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- Tasks: Lead a team of Repairs Engineers to ensure safe and efficient property repairs.
- Company: Join a trusted local employer with a family-friendly culture.
- Benefits: Enjoy great benefits, career growth, and a supportive work environment.
- Why this job: Make a real impact on community homes while developing your leadership skills.
- Qualifications: NVQ Level 2 in a relevant trade and management experience required.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Permanent, Full Time (40 hours per week). Looking for a job where your skills matter and your work makes a real impact? We are proud to be a trusted local employer providing a family-friendly culture alongside great benefits, and real opportunities to grow.
We are seeking a Repairs Supervisor to lead and optimise a team of Repairs Engineers, ensuring repairs to GCH properties are delivered in line with our Customer Commitment and performance, quality, and safety standards. Working collaboratively with fellow supervisors, you will carry out property inspections, manage scheduling diaries, take ownership of complex repair cases, and diagnose intricate repairs and hazards, making informed recommendations for required works to ensure all GCH homes are safe, warm, and decent.
You will be accountable for Health & Safety across all works, ensuring activities are carried out safely and in accordance with policies and procedures. This includes leading regular toolbox talks with engineers and working in partnership with other supervisors to drive service improvements and share best practice. The Repairs Supervisor will also conduct regular 1:1s, van and materials audits, and provide ongoing support and coaching to help engineers realise their full potential in line with company policies.
We'd like you to:
- Hold an NVQ Level 2 (or equivalent) in a relevant trade, such as Plumbing or Electrical Installation.
- Hold a recognised Management or Supervisory qualification, or equivalent experience.
- Have proven experience within the repairs or property maintenance sector, with strong all-round knowledge of maintenance and construction.
- Have demonstrable experience leading, managing, motivating, and developing small teams of Repairs Engineers in a similar environment.
- Have experience managing team and individual performance and productivity, delivering positive outcomes for both customers and the business.
- Have practical knowledge of responsive repairs and repair diagnostics.
- Have a strong track record of delivering excellent customer service, with the ability to identify issues and implement effective solutions.
- Have sound knowledge of workplace health and safety requirements.
- Have good IT literacy and numeracy skills, including experience using mobile devices such as smartphones, tablets, and PDAs.
- Be able to plan and organise workloads effectively, making best use of time and resources.
- Have working knowledge of the social housing sector, including the HHSRS framework and property-related risks.
Closing Date: 17th February 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Repairs Supervisor in Cheltenham employer: Gloucester City Homes
Contact Detail:
Gloucester City Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Supervisor in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and property maintenance sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with repairs and team management. Bring examples of how you've led teams to success.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Since GCH prides itself on a family-friendly environment, think about how your own values align and be ready to share that during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Repairs Supervisor in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your relevant qualifications, especially your NVQ Level 2 or equivalent, and any management experience you've got. We want to see how you can lead a team of Repairs Engineers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Repairs Supervisor role. Share specific examples of how you've managed teams and improved service delivery in the past. We love a good story that showcases your skills!
Showcase Your Customer Service Skills: Since delivering excellent customer service is key for us, make sure to include examples of how you've tackled customer issues and implemented effective solutions. This will show us that you understand the importance of keeping our customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Gloucester City Homes
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and property maintenance. Familiarise yourself with common issues, diagnostics, and the latest health and safety regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Repairs Supervisor, you'll be leading a team, so be ready to discuss your experience in managing and motivating others. Prepare examples of how you've successfully led teams in the past, tackled challenges, and improved performance. This will demonstrate your capability to drive service improvements.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about complex repair cases you've handled before and how you approached them. Be ready to explain your thought process and the outcomes, as this will highlight your practical knowledge and decision-making abilities.
✨Emphasise Customer Service
Customer commitment is key in this role, so be prepared to discuss how you've delivered excellent customer service in previous positions. Share specific examples where you identified issues and implemented effective solutions, showcasing your ability to balance customer satisfaction with operational efficiency.
