At a Glance
- Tasks: Manage and develop Leasehold and Home Ownership services to improve lives.
- Company: Join GCH, a company that values Adaptation, Inspiration, Ownership, and Care.
- Benefits: Remote work, competitive salary, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a team that maximises income while benefiting the community.
- Qualifications: Experience in Leasehold Management and relevant housing qualifications required.
The predicted salary is between 30000 - 40000 € per year.
Fixed Term Contract (6 months), Full Time (37 hours per week) Remote with required travel to Gloucester. Salary £.
Are you passionate about improving people's lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
We're seeking a Leasehold Officer to join our team in Gloucester. You'll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You'll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.
We're looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.
We'd also like you to have:
- A relevant technical housing qualification, such as a level 3 diploma in Housing Management.
- A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.
- A professional understanding and experience of delivering Leasehold and Homeownership services.
- A professional understanding and experience of delivering Commercial premises services.
- Proven experience of providing excellent customer service across multiple and complex cases.
Closing Date: 2nd June 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Leasehold Officer in Cheltenham employer: GLOUCESTER CITY HOMES
At GCH, we pride ourselves on being an exceptional employer that values adaptability, inspiration, ownership, and care. Our remote working model, combined with the opportunity to travel to Gloucester, allows for a flexible work-life balance while contributing to meaningful community impact through our Leasehold and Home Ownership services. We are committed to employee growth, offering professional development opportunities and fostering a supportive culture that empowers our team to excel in delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at GCH or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of leasehold management and relevant legislation. We want you to show off your expertise and passion for improving lives, so be ready to discuss how you can contribute to GCH's mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and skills. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Leasehold Officer in Cheltenham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Leasehold Management and Right to Buy services. We want to see how your skills align with our values at GCH!
Showcase Your Passion:Don’t just list your qualifications; let us know why you’re passionate about improving people’s lives through housing. Share specific examples of how you've made a difference in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at GLOUCESTER CITY HOMES
✨Know Your Stuff
Make sure you brush up on your knowledge of leasehold management and relevant legislation. Familiarise yourself with GCH's values and how they align with your own passion for improving people's lives. This will show that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your success in delivering Leasehold and Homeownership services. Highlight any achievements in performance management systems and how you've met targets. This will help you stand out as a candidate who can deliver results.
✨Customer Service is Key
Since the role involves providing excellent customer service across complex cases, be ready to discuss how you've handled challenging situations in the past. Share stories that illustrate your ability to empathise with customers and resolve issues effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
