At a Glance
- Tasks: Coordinate temporary accommodation and support for individuals experiencing homelessness.
- Company: Join GCH, a company dedicated to improving lives and making a difference.
- Benefits: Full-time role with a supportive team and opportunities for personal growth.
- Other info: Dynamic role with the chance to collaborate with local authorities and support agencies.
- Why this job: Make a real impact by helping people find stable housing and improve their lives.
- Qualifications: Level 3 qualification in Housing, Health and Social Care or related field required.
The predicted salary is between 30000 - 40000 £ per year.
Permanent, Full Time (37 hours per week)
Are you passionate about improving people's lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
We are seeking a Homeless Accommodation Officer to be responsible for the coordination of temporary accommodation and housing support for customers experiencing homelessness, ensuring accommodation is managed effectively and residents receive appropriate support.
You will manage temporary accommodation placements and occupancy across our schemes, ensuring accommodation is allocated effectively and in line with service priorities. You will build positive, supportive relationships with residents, taking the time to understand their individual circumstances and helping them progress towards stable, long-term housing solutions.
Working closely with residents, you will identify support needs and connect individuals with appropriate services to promote wellbeing, independence and tenancy readiness. Collaborating with housing colleagues, local authorities and support agencies, you will deliver coordinated responses to homelessness and accommodation needs, ensuring residents receive the right support at the right time.
The role also involves monitoring resident wellbeing and behaviour to help maintain safe, respectful and inclusive living environments, while ensuring accommodation meets required standards, health and safety regulations, and organisational policies.
We'd like you to have:
- Level 3 or above Housing, Housing Support, Community Support, Health and Social Care or a related qualification/equivalent professional knowledge gained through practice.
- Good understanding of homelessness services and temporary accommodation management within a housing or support environment.
- Working knowledge of homelessness legislation and local authority duties relating to homelessness and housing support.
- Strong communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues and partner organisations.
- Ability to manage sensitive and challenging situations in a calm, professional and solution-focused manner.
- Experience of working collaboratively with local authorities, support agencies and community services to achieve positive outcomes for residents.
- Strong organisational skills, with the ability to manage accommodation placements, maintain accurate records and prioritise a varied workload.
- Ability to encourage, motivate and support residents to develop the skills and confidence needed to access and sustain independent housing.
You must have a UK Driving licence with access to a vehicle.
Closing Date: 27th July 2026
GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Homeless Accomodation Officer in Cheltenham employer: GLOUCESTER CITY HOMES
Gloucester City Homes is an exceptional employer dedicated to empowering young people through trauma-informed support. With a strong focus on employee development and a collaborative work culture, staff are encouraged to grow professionally while making a meaningful impact in the community. Located in Gloucester, the organisation offers unique opportunities to engage with diverse individuals and contribute to their journey towards independence.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Accomodation Officer in Cheltenham
✨Get Involved Locally
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✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at GLOUCESTER CITY HOMES.
✨Utilise Online Platforms
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We think you need these skills to ace Homeless Accomodation Officer in Cheltenham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of GLOUCESTER CITY HOMES. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Homeless Accomodation Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at GLOUCESTER CITY HOMES
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of GLOUCESTER CITY HOMES. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
