At a Glance
- Tasks: Lead the Repairs and Voids service, ensuring high-quality and efficient delivery.
- Company: GCH, a passionate organisation dedicated to providing homes in Gloucester.
- Benefits: Competitive salary, uniform provided, and opportunities for professional development.
- Other info: Join a diverse team that values inclusivity and personal growth.
- Why this job: Make a real difference in the community by improving housing standards.
- Qualifications: Experience in repairs management and strong problem-solving skills required.
The predicted salary is between 52805 - 52805 £ per year.
To include standby rate for on call rota. Uniform provided. Full driving licence and use of vehicle required.
Did you know that 9% of homes in Gloucester are owned and managed by GCH? We’re passionate about Gloucester and believe that everyone deserves a home they can be proud of, where they can thrive and be healthy. We’re now seeking an experienced Repairs and Voids Manager to lead our Repairs and Voids service, ensuring we deliver safe, compliant, efficient and high-quality services for our customers.
Leading our operational teams, you’ll set clear priorities and drive high standards across productivity, quality, safety and customer service. You’ll oversee the delivery of responsive repairs and our voids programme, ensuring works are completed safely, on time and within budget. You’ll manage resources, budgets and subcontractor activity, while using performance data, customer feedback and service insight to identify trends and drive continuous improvement. You’ll also ensure robust health, safety and compliance arrangements are in place, with property hazards, emergencies and complex risks effectively investigated, escalated and resolved.
Working collaboratively across GCH, you’ll help align repairs, voids, planned works and wider property activity around the needs of our customers, while establishing a consistent approach to inspections and quality assurance.
We’d like you to have…
- CIH level 4 or willingness to work towards A Level 2 trade qualification, or equivalent qualification relevant to maintenance and construction.
- A management or supervisory qualification, or equivalent competence gained through experience.
- A health and safety qualification, ideally IOSH Managing Safely.
- Comprehensive practical knowledge of responsive repairs, repairs diagnosis and void property management, and the Empty Homes Re-Let Standard.
- Strong knowledge of social housing property risks, HHSRS, Awaab’s Law and relevant housing safety requirements.
- Experience of managing budgets, resources and subcontractors, with a strong focus on value for money.
- Excellent problem-solving, communication and stakeholder management skills, with the confidence to manage complex cases and competing priorities.
- Strong analytical skills, with the ability to interpret performance, customer and financial data and turn insight into action.
Closing Date: 30th November 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. At GCH, we adapt, we inspire, we own it and we care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!
Repairs and Voids Manager in Gloucester employer: Gloucester City Homes Limited
GCH is an exceptional employer for Electricians, offering a supportive and inclusive work environment where your skills can truly shine. With a strong emphasis on employee wellbeing, ongoing training, and the opportunity to make a meaningful impact in the social housing sector, GCH fosters a culture of appreciation and growth. Join a dedicated team that values diversity and encourages you to be your authentic self while making a difference in the lives of our customers.
Contact Details:
Gloucester City Homes Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs and Voids Manager in Gloucester
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Repairs and Voids Manager at Gloucester City Homes Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Gloucester City Homes Limited or be willing to refer you for that Repairs and Voids Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Gloucester City Homes Limited who’s on the lookout for their next Repairs and Voids Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Repairs and Voids Manager role at Gloucester City Homes Limited!
We think you need these skills to ace Repairs and Voids Manager in Gloucester
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Gloucester City Homes Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Gloucester City Homes Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Gloucester City Homes Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
