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For Companies At a Glance
- Tasks: Lead a dynamic housing team, overseeing service delivery and supporting team members.
- Company: Join Gloucester City Council, a vibrant local authority dedicated to community services.
- Benefits: Enjoy 30 days annual leave, flexible working, and a supportive environment with training opportunities.
- Other info: This role offers job share options and is open to diverse applicants.
- Why this job: Make a real impact in housing while working in a modern, collaborative office space.
- Qualifications: Experience in housing services and strong communication skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
Job Details
- Job Title: Housing Team Leader
- Job Location: Gloucester City Council
- Salary: £41,771- £46,142 Pay Award Pending (plus £2,000 market force supplement)
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 01/06/2026
- Job Requisition Number: 14116
- This post is not open to job share
About The Role
We have an exciting opportunity for a Housing Team Leader to join our Housing Services Team. The role focuses on Part 7 of the Housing Act and leads frontline delivery of statutory homelessness services within a fast‑paced and challenging operational environment that is passionate about delivering person‑centred, trauma‑informed support.
You will have operational responsibility for leading officers undertaking homelessness assessments, prevention and relief work, and complex statutory decision making under Part 7 of the Housing Act 1996.
This is a pivotal role, requiring confident leadership, sound legal understanding, and the ability to balance competing demands while maintaining service quality, governance and staff wellbeing.
Qualifications
- Lead and inspire the Housing Service
- Strong knowledge of homelessness legislation and statutory processes
- Proven experience of managing staff in a frontline statutory service
- Confidence handling complex, high‑risk casework and performance issues
- The ability to lead calmly and decisively under pressure
- Coach and support team members to grow in confidence, resilience, and skill
- Excellent communication, judgement and organisational skills
Additional Information
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Applications from Gloucestershire County Council employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.
We are a disability confident employer committed to removing barriers to employment to those with disabilities or long‑term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no‑one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process (recruitement@gloucestershire.gov.uk).
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
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Housing Team Leader employer: GLOUCESTER CITY COUNCIL
Contact Detail:
GLOUCESTER CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Team Leader
✨Tip Number 1
Familiarise yourself with the Housing Act, particularly Parts VI and VII, as this knowledge will be crucial in your role. Understanding the current challenges in the housing sector can also give you an edge during discussions.
✨Tip Number 2
Highlight any previous experience in leading teams or projects within housing services. Be prepared to discuss specific examples of how you've successfully managed difficult situations or improved service delivery.
✨Tip Number 3
Demonstrate your excellent communication and customer-care skills by preparing to share instances where you've effectively resolved conflicts or enhanced customer satisfaction in your past roles.
✨Tip Number 4
Show your enthusiasm for ongoing professional development. Mention any relevant training or qualifications you've pursued, and express your willingness to engage in further training opportunities offered by the council.
We think you need these skills to ace Housing Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Team Leader position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong Personal Statement: Your personal statement should reflect your passion for housing services and demonstrate your understanding of the Housing & Homelessness Act. Use specific examples from your past experiences to showcase your leadership skills and ability to manage a team effectively.
Highlight Relevant Experience: Make sure to emphasise any previous roles or projects where you have successfully led a team or managed housing-related initiatives. This will help illustrate your competency in handling the challenges faced in the housing sector.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the Housing Team Leader role.
How to prepare for a job interview at GLOUCESTER CITY COUNCIL
✨Know Your Housing Legislation
Familiarise yourself with the Housing & Homelessness Act, especially Parts VI and VII. Be prepared to discuss how these laws impact the role and the current challenges in the housing sector.
✨Demonstrate Leadership Experience
Highlight your experience in leading teams and managing projects. Share specific examples of how you've successfully navigated difficult situations and supported your team under pressure.
✨Showcase Communication Skills
Excellent communication is key for this role. Prepare to demonstrate your customer-care skills and how you effectively communicate with both your team and clients. Consider sharing a scenario where your communication made a difference.
✨Emphasise Flexibility and Adaptability
The council values flexibility in its workforce. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you can contribute to a dynamic working environment.