Gloucestershire Housing Partnership Rough Sleeping Contracts Lead

Job Location: Gloucester City Council

Contract Type: Permanent

Hours per Week: 37.00

Salary: £37,280 – £39,862 per annum

Closing Date: 26/06/2026

This post is open to job share.

We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It is open plan, with a living green wall and other plants, so you can sit next to someone new every day. We are always looking to improve how we work and we offer flexible and agile working to give our people a great work-life balance.

Background

The Gloucestershire Housing Partnership Team works across the county to implement ending rough sleeping plans with local authorities in Gloucestershire. We commission services that offer direct access accommodation, supported housing and other vital support for people facing multiple disadvantage. We are committed to supporting people sleeping rough off the streets and helping to develop their wellbeing and stability, with a longer‑term aim to reduce and then eradicate rough sleeping.

About The Job

The postholder will:

• Support the contract management of a range of commissioned services as part of the countywide partnership approach to ending rough sleeping, including Outreach services, Housing‑Led services and multi-disciplinary team.
• Maintain and evaluate statistics, reporting and emerging evidence related to the delivery of services for people sleeping rough in Gloucestershire and the wider sector.
• Provide advice and recommendations to partners regarding outcomes achieved, barriers, and gaps in provision to inform service and strategy development.
• Ensure operational protocols, pathways and joint policies are in place where required, enabling equitable access to jointly commissioned services.
• Chair or convene panels or stakeholder meetings to coordinate delivery and hold partners to account for shared commitments.
• Manage a personal workload appropriate to the skills and abilities of the postholder, as determined by the line manager.
• Complete accurate and relevant data submissions, including DELTA returns to MHCLG.
• Act as the named contact for MHCLG regarding rough sleeping support contracts in Gloucestershire.
• Monitor performance and compliance, implement service improvements where necessary, and produce monitoring and performance reports to meet funder requirements.
• Develop and maintain positive working relationships with key partners and stakeholders, championing the voice of lived experience in service review and evaluation and promoting the value of employing people with lived experience.

This Is What We Need You To Do

• Communicate effectively through correspondence, verbal briefings, reports and presentations, explaining statistics, procedures and requirements clearly.
• Coordinate delivery of responses to rough sleeping on behalf of the partnership.
• Identify training gaps across the system, develop and deliver training to meet the needs of professionals working with individuals facing multiple disadvantages across Gloucestershire.
• Work closely with colleagues in the Domestic Abuse (Housing) arm of the team to identify risks and solutions for victims and perpetrators of domestic abuse.
• Use data and other drivers to inform commissioning decisions and revised service approaches.
• Oversee contract management for the Outreach service, Somewhere Safe to Stay Hub, Complex Homelessness Partnership Support Service, and Enhanced Housing Support Services.
• Monitor deaths in services reports from contracted services and report and maintain a Homelessness Fatality Surveillance procedure for the partnership.
• Work with the Housing Partnership Project Support Officer to develop a database of individuals using services across the system.
• Work in partnership with Gloucestershire County Council’s Making Every Adult Matter coordinator to identify barriers and elevate responses for people facing multiple disadvantage.
• Provide recommendations to relevant county groups on addressing gaps and improving service coordination.
• Support the development of bids for new funding opportunities and provide technical input into the design and commissioning of new services where funding is secured.
• Where appropriate, support partners in responding to requests from councillors, directors, FOI requests and media enquiries, in line with GDPR requirements.
• Oversee and coordinate delivery of the annual statutory street count and estimate undertaken by the six district councils, alongside related statistics.
• Contribute to local homelessness faith and voluntary and community sector forums.
• Explore best practice models of homelessness prevention and provide recommendations for implementation.
• Support the Partnership Manager with income generation and business growth options.
• Undertake additional duties as reasonably required within the Gloucestershire Housing Partnership.
• Promote a trauma‑informed approach to supporting people facing multiple disadvantage.

Monitoring and Ongoing Development of Outcomes

Outcome‑based targets will be developed annually through the appraisal process and will supplement this job profile. The job profile will be subject to regular review, and the council reserves the right to amend or add to the accountabilities listed.

The Ideal Candidate Will Have

• Experience successfully leading projects that have resulted in positive change.
• Working with people sleeping rough or facing multiple disadvantage.
• Contract management.
• Budget management.
• Coping well under pressure and managing difficult situations.
• Working with senior personnel within councils or other organisations.

Knowledge, Skills And Understanding

• Ability to oversee and evaluate the work of others, providing advice, guidance, support and challenge.
• Strong organisational and implementation skills.
• Understanding of trauma‑informed, strengths‑based approaches.
• Ability to present complex information clearly in written and verbal formats.
• Experience preparing or presenting material for media use.
• Strong working knowledge of Microsoft Excel, with the ability to accurately interpret, analyse, and present data to inform decision making.
• Ability to identify and respond to political context and advise senior officers.
• Strong negotiation and stakeholder engagement skills.
• Ability to work with evolving technology and embrace digital transformation.

Behavioural Attributes

• Efficiency and Value for Money: Takes ownership of work, works flexibly, and delivers high‑quality services.
• Forward Thinking and Innovation: Uses creativity and initiative to improve services and processes.
• Making Residents’ Lives Better: Delivers good customer service by listening and raising awareness of services.
• Passionate About the City: Takes pride in work quality and understands its impact on the city’s reputation.
• Working Together to Make It Happen: Communicates effectively, adopts a can‑do attitude and works flexibly as part of a team.

Education And Qualifications

• Qualifications to at least GCSE level (or equivalent), including English and Maths.
• A relevant qualification or equivalent demonstrable experience in housing, homelessness, commissioning, contract management, public services, or a closely related field.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least six months employment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long‑term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no‑one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a customer facing role must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.