Crematorium Technician & Chapel Attendant in Gloucester

Crematorium Technician, Chapel Attendant

Location: Cemeteries & Crematorium, Gloucester City Council

Salary: £27,694 - £29,540 per annum

Hours: 37 hours per week

Contract Type: Permanent

We are seeking a compassionate, professional, and dedicated individual to join our Bereavement Services team as a Crematorium Technician, Chapel Attendant. This varied and rewarding role is essential in ensuring the smooth operation of cremation services, maintaining dignified chapel services, and caring for our beautiful memorial grounds.

This is a Gloucester City Council job.

Responsibilities

Cremation Technician

• Operate cremation equipment safely and efficiently in accordance with all relevant legislation and industry standards.
• Complete all cremation documentation accurately and maintain detailed records.
• Carry out routine inspections, cleaning, and basic maintenance of crematory equipment.
• Ensure the secure and respectful handling of ashes throughout the cremation process.
• Adhere to all health, safety, and environmental procedures.

Chapel Attendant

• Prepare chapels and service areas for funerals and memorial services.
• Welcome funeral directors, clergy, celebrants, and mourners in a professional and compassionate manner.
• Assist with funeral services, including operating audiovisual equipment and chapel systems.
• Ensure services run smoothly while maintaining dignity and respect at all times.
• Support families and visitors by providing guidance and assistance when required.

Ideal Candidate

• Demonstrate empathy, sensitivity, and professionalism when interacting with bereaved families.
• Be comfortable working with cremation equipment and funeral services (full training can be provided if the relevant qualification is not held).
• Possess excellent communication and customer service skills.
• Be able to work independently and as part of a team.
• Have a practical approach to problem‑solving and attention to detail.
• Hold a full UK driving licence (desirable).

Additional Information

The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least six months employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from Gloucester County Council employees who are currently on the redeployment register or at risk of redundancy will be considered first at the short‑listing stage.

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on developing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment for those with disabilities or long‑term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process: recruitment@gloucestershire.gov.uk