At a Glance
- Tasks: Lead the catering team, ensuring high-quality service for bereaved families.
- Company: Join Gloucester City Council's supportive and friendly bereavement services team.
- Benefits: Competitive salary, job security, and a chance to make a meaningful impact.
- Other info: Opportunity for personal growth in a diverse and inclusive workplace.
- Why this job: Be part of a compassionate team that supports families during difficult times.
- Qualifications: Experience in catering and staff supervision, with strong communication skills.
The predicted salary is between 27694 - 29540 £ per year.
An exciting opportunity has arisen to become part of the bereavement services team at Gloucester Cemetery and Crematorium. We are a small friendly team operating within the public sector, providing a catering facility to bereaved families and the general public. We are seeking to appoint a self‑motivated and enthusiastic individual to lead the Bereavement services catering team in the day‑to‑day running of the facility on site.
Duties
- Supervising and effective operation of the wake/café service, including opening, closing and being responsible for the safety and security of the facility.
- Carrying out staff 121’s.
- Preparing and serving food and drink.
- Taking wake bookings.
- Liaising with stakeholders and suppliers via phone and email.
- Cash handling.
- Cleaning.
- Weekly Rotas.
- Raising and paying orders through an in‑house system.
- Ordering produce.
- Handling all health, safety and complaints.
Attention to detail is essential as this is a key role in ensuring all food is presented to a high standard. You will be dealing with the bereaved in often stressful circumstances, so you must have a high level of empathy and good communication and customer care skills, including a good phone manner. Annualised hours will be between the hours of 9:00 am – 7:00 pm.
Essential requirements
- 2 years Microsoft Office experience and computer literate.
- 2 years experience supervising staff.
- 2 years catering experience.
- Full UK driving licence is preferred.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a customer‑facing role must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months of employment. Right to work is not transferable from a sponsored role held with another employer.
Equality and Diversity
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We recognise the positive value of equality and diversity and pride ourselves on growing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer committed to removing barriers to employment to those with disabilities or long‑term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no‑one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process.
A disability is defined as a physical or mental impairment, which has a substantial and long‑term (more than 12 months) adverse effect on a person’s ability to carry out normal day‑to‑day activities.
Berevement Service Catering Supervisor in Gloucester employer: GLOUCESTER CITY COUNCIL
Gloucester City Council offers a supportive and inclusive work environment for the Bereavement Service Catering Supervisor role, where you will be part of a dedicated team committed to providing compassionate service to bereaved families. With a focus on employee growth and development, the council promotes a culture of equality and diversity, ensuring that all staff feel valued and empowered. Located in the serene setting of Gloucester Cemetery and Crematorium, this position not only provides meaningful work but also the opportunity to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Berevement Service Catering Supervisor in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the bereavement services sector or related fields. Attend local events or join online groups to connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to catering and team supervision. Think about scenarios where you've shown empathy and good communication skills, as these are key for this role.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past roles in catering and staff supervision. Use specific examples to demonstrate how you’ve handled challenges in a similar environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Berevement Service Catering Supervisor in Gloucester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about joining our bereavement services team and how you can contribute to making a difference for families during tough times.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in catering and staff supervision, and don’t forget to mention your Microsoft Office skills. We love seeing how your background aligns with what we’re looking for!
Be Personable:Since this role involves dealing with bereaved families, it’s crucial to showcase your empathy and communication skills. Use your application to demonstrate how you handle sensitive situations and provide excellent customer care.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GLOUCESTER CITY COUNCIL
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Bereavement Service Catering Supervisor. Familiarise yourself with the key duties like supervising staff, handling cash, and ensuring food safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Communication Skills
Since you'll be dealing with bereaved families, it's crucial to demonstrate your empathy and communication skills during the interview. Prepare examples of how you've handled sensitive situations in the past, and be ready to discuss how you would approach difficult conversations with care and respect.
✨Highlight Your Experience
With the requirement of at least two years in catering and supervising staff, make sure to highlight your relevant experience. Bring specific examples of your past roles where you successfully managed a team or improved service quality. This will help the interviewers see you as a strong candidate.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, challenges they face, or how they measure success in this role. This shows your interest in the position and helps you assess if it's the right fit for you.
