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- Tasks: Support Council decision-making and manage elections with a dynamic team.
- Company: Join Gloucester City Council, a vibrant local authority dedicated to community services.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment with training opportunities.
- Why this job: Be part of impactful work in a collaborative space that values diversity and innovation.
- Qualifications: Good communication skills and IT proficiency are essential; training provided for newcomers.
- Other info: Evening work may be required; hybrid working model available.
The predicted salary is between 22800 - 30200 ÂŁ per year.
This is a Gloucester City Council job.
- Job Title: Democratic and Electoral Services Off
- Job Location: Gloucester City Council
- Salary: ÂŁ27,694-ÂŁ36,363
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 1 February 2026
- Job Requisition Number: 13297
- This post is not open to job share
We are a dynamic local authority providing essential services to the people of Gloucester.
Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It\’s all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We\’re always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.
About The Role
We are seeking to appoint a motivated and enthusiastic person to work at the heart of Council decision-making and elections as a Democratic and Electoral Service Officer. This post involves an interesting range of work, including responsibility for servicing committees of the Council working with senior elected Members on a regular basis. You will also be involved in administering the electoral register and handling customer enquiries and play a key role in the administration of a variety of elections.
What We Need From You
To be successful, you must have good communication skills, be capable of working under pressure with minimum supervision, be able to work effectively in a team and demonstrate a commitment to flexibility. A high standard of IT skills and knowledge of Microsoft Office is essential. Knowledge of committee management and/or elections management software is desirable, but training will be provided.
Applicants must be able to undertake evening work on a semi-regular basis and at peak times and provide their own transport. This is a flexible role involving a combination of remote and office based working. Experience of working in Democratic and Electoral Services is not essential, as professional training will be provided in this career graded post. Appointment within the career grade will be dependent on experience and level of training already undertaken.
What We Can Do For You
- Flexible, Hybrid/Agile working opportunities
- Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service
- An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- 2 days paid leave every year to participate in local volunteering activities
- Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
- Regular Training, career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service
- Enhanced family friendly leave and pay
- Cycle to Work scheme (Salary Sacrifice -T&C apply)
- Coming Soon – Car Scheme (Salary Sacrifice -T&C apply)
- Employee discount scheme
- Discounted tickets for local events, and reduced rate use of GL1 facilities
- Free Flu-jabs
- Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group
How To Apply
If you feel you have the skills, desire, experience and passion to help deliver our ambitious plans for the city then please submit your application and personal statement today by clicking the “Apply Now” Button.
For an informal discussion about the role please contact Lauren Carter via email at lauren.carter@gloucester.gov.uk.
Closing date 1 February 2026.
Short-listed candidates will be contacted by e-mail and invited to interview week commencing 16 February 2026.
Additional Information
To access the Job Profile, please follow the link below.
Democratic and Electoral Services Officer Job Profile.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
If you are an Internal applicant and consider yourself to have a disability as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error.
By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
- a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.
We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitement@gloucestershire.gov.uk
Further information on our commitment to Equality and Diversity can be found Here.
If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a \’customer facing role\’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
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Democratic and Electoral Services Off employer: GLOUCESTER CITY COUNCIL
Contact Detail:
GLOUCESTER CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Democratic and Electoral Services Off
✨Tip Number 1
Familiarise yourself with the local electoral processes and council operations. Understanding how Gloucester City Council functions will give you an edge in discussions during interviews, showing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Gloucester City Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your flexibility and adaptability in previous roles. Since this position involves a mix of remote and office work, sharing examples of how you've successfully navigated similar environments can set you apart.
✨Tip Number 4
Prepare to discuss your communication skills and teamwork experience. Given the collaborative nature of the role, having specific examples ready will help illustrate your capability to work effectively with others.
We think you need these skills to ace Democratic and Electoral Services Off
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Democratic and Electoral Services Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong Personal Statement: Your personal statement should reflect your enthusiasm for the role and the council's mission. Use specific examples from your past experiences that demonstrate your communication skills, ability to work under pressure, and commitment to flexibility.
Highlight Relevant Skills: Make sure to emphasise your IT skills, particularly your proficiency in Microsoft Office. If you have any experience with committee management or elections management software, mention it, even if it's minimal.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at GLOUCESTER CITY COUNCIL
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Democratic and Electoral Services Officer. Familiarise yourself with the key tasks mentioned in the job description, such as servicing committees and administering elections.
✨Showcase Your Communication Skills
Since good communication skills are essential for this role, prepare examples from your past experiences where you effectively communicated with team members or handled customer enquiries. This will demonstrate your ability to work under pressure and in a team.
✨Highlight IT Proficiency
As the role requires a high standard of IT skills, be ready to discuss your experience with Microsoft Office and any other relevant software. If you have knowledge of committee management or elections management software, make sure to mention it.
✨Prepare for Flexibility Questions
Given that the position involves evening work and a flexible schedule, think about how you can demonstrate your adaptability. Be prepared to discuss your availability and willingness to work outside of standard hours when necessary.
