Housing Team Leader (Homelessness & Rough Sleeping) in Bishop Auckland

Housing Team Leader (Homelessness & Rough Sleeping) in Bishop Auckland

Bishop Auckland Full-Time 38834 - 52432 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a passionate team delivering vital homelessness services and support.
  • Company: Dynamic local authority committed to improving lives in Gloucester.
  • Benefits: Generous leave, pension scheme, training opportunities, and employee discounts.
  • Other info: Flexible working environment with a focus on staff wellbeing and career growth.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experienced housing professional with strong knowledge of homelessness legislation.

The predicted salary is between 38834 - 52432 £ per year.

We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the role

We have an exciting opportunity for a Housing Team Leader to join our Housing Services Team, focusing on Part 7 of the Housing Act to lead frontline delivery of statutory homelessness services within a fast paced and challenging operational environment that is passionate about delivering person centred, trauma informed support. You will have operational responsibility for leading officers undertaking homelessness assessments, prevention and relief work, and complex statutory decision making under Part 7 of the Housing Act 1996. This is a pivotal role, requiring confident leadership, sound legal understanding, and the ability to balance competing demands while maintaining service quality, governance and staff wellbeing.

What we need from you

  • You will be an experienced housing professional with:
  • Strong knowledge of homelessness legislation and statutory processes
  • Proven experience of managing staff in a frontline statutory service
  • Confidence handling complex, high risk casework and performance issues
  • The ability to lead calmly and decisively under pressure
  • Coach and support team members to grow in confidence, resilience, and skill
  • Excellent communication, judgement and organisational skills

We offer a range of attractive benefits including:

  • Generous Annual Leave entitlement: 25 days annual leave rising to 30 days after 5 years continuous service (30 days annual leave for roles G and above only)
  • An option to purchase 10 days of additional leave per year
  • 2 days paid leave every year to participate in local volunteering activities
  • Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
  • Regular Training, career development and qualification opportunities
  • Supportive and positive working environment with regular, robust supervision
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service
  • Enhanced family friendly leave and pay
  • Cycle to Work scheme (Salary Sacrifice - T&C apply)
  • Car Scheme (Salary Sacrifice - T&C apply)
  • Employee discount scheme
  • Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities
  • Free Flu-jabs
  • Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group

For an informal discussion about the role please contact Michelle Wheatley Housing Services Operational Lead via michelle.wheatley@gloucester.gov.uk

Closing date: 8th November 2026

Housing Team Leader (Homelessness & Rough Sleeping) in Bishop Auckland employer: Gloucester City Council

Gloucester City Council is an exceptional employer, offering a supportive work culture that prioritises the development of its employees while making a meaningful impact on the lives of children and young people with SEND. With hybrid working options and a commitment to inclusive practices, you will have the opportunity to lead a dedicated team in a role that not only fosters professional growth but also contributes to the community's well-being.

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Contact Details:

Gloucester City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Team Leader (Homelessness & Rough Sleeping) in Bishop Auckland

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We think you need these skills to ace Housing Team Leader (Homelessness & Rough Sleeping) in Bishop Auckland

Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Flexibility
Attention to Detail

Some tips for your application 🫡

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Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

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