At a Glance
- Tasks: Engage with customers, manage repair jobs, and optimise engineer routes.
- Company: Join the UK's leading domestic appliance repair company with a family-run vibe.
- Benefits: Earn £22,000 plus bonuses, enjoy 20 days holiday, and a pension scheme.
- Other info: Work in a vibrant environment with opportunities for growth.
- Why this job: Be part of a fun, passionate team where your ideas matter.
- Qualifications: Target-driven, organised, and proactive individuals are welcome.
The predicted salary is between 22000 - 22000 £ per year.
We are the UK’s leading domestic appliance repair company and we’re great at what we do. As a family‑run business operating for over 40 years, we do this by recruiting and keeping great talent. We look after our people who, in turn, look after our customers. Our business is repairing domestic white goods appliances for varied customer types ranging from private consumers and letting agents to housing associations and insurance companies. We do this by utilising the great engineers we have working in the field as well as through our network of subcontractors.
The role will be based at our Chippenham, Wiltshire office working 9am‑5pm Monday to Friday with Saturdays (9am‑2pm) on a monthly rota (with a 30 minutes lunch break each day).
What you’ll get up to as a Customer Services Executive:
- Up‑selling services and appliances
- Managing open repair jobs by contacting the customers and relevant suppliers where needed
- Managing our client portals and keeping customers up to date
- Managing and optimising engineer routes
What we look for in you:
- Target driven and sales motivated
- Be organised, great timekeeper, and meet deadlines
- Be proactive and able to work on their own initiative
£22,000 per annum with the opportunity to earn monthly bonuses! Company pension scheme, complimentary fresh fruit, 20 days paid holiday plus public holidays (increasing to 22 days after 1 year of service if you’ve had no sick leave in the previous year). Positive environment to come up with ideas to help us grow. Most importantly, you’ll be working within a fun, passionate and vibrant team.
If you’d like to work for a company where you’re valued, and think you’re up for the challenge, apply today.
Customer Services Executive in Chippenham employer: Glotech Repairs
As the UK’s leading domestic appliance repair company, we pride ourselves on being a family-run business with over 40 years of experience, dedicated to nurturing our talent and fostering a positive work environment. Located in Chippenham, Wiltshire, our Customer Services Executive role offers competitive pay, a supportive team culture, and opportunities for personal growth, all while ensuring you feel valued and engaged in your work. Join us to be part of a vibrant team that not only cares for its customers but also prioritises the well-being and development of its employees.
