Vascular Pathway Tracker, Band 3 in Gloucester

An exciting opportunity has arisen for a motivated and organised individual to join the Vascular Service at Gloucestershire Hospitals NHS Foundation Trust as a Band 3 Vascular Pathway Tracker. Working closely with the Vascular Pathway Navigator, the post holder will play a key role in supporting patients throughout their vascular treatment journey, ensuring pathways are managed efficiently and in line with NHS standards.

The successful candidate will be responsible for:

• Monitoring patient pathways, maintaining accurate records on Trust systems.
• Attending and supporting weekly multidisciplinary team (MDT) meetings.
• Proactively identifying and escalating any delays or issues that may impact patient care.

The role requires excellent organisational and communication skills, a high level of attention to detail, and the ability to manage competing priorities in a busy environment. This position offers the opportunity to work with a multidisciplinary team including consultants, nurses, administrators, GPs, and external healthcare providers across the Vascular Network, contributing directly to the delivery of safe, timely, and patient-centred care.

Main duties of the job include:

• Tracking and monitoring patients throughout their vascular pathway, ensuring records are accurate, up to date, and managed within agreed timescales.
• Working alongside the Vascular Pathway Navigator to ensure all patients on vascular specialist pathways are progressed efficiently and in accordance with pathway targets.
• Maintaining and updating patient information on Trust systems, including patient tracking lists, worklists, and InfoFlex, ensuring data accuracy and completeness.
• Providing a focal point for the escalation of individual patient pathway issues across the Vascular Network.
• Proactively monitoring patient progress and communicating updates to the Vascular Pathway Navigator and operational colleagues, identifying and escalating delays, risks, and barriers to timely treatment.
• Supporting the weekly Vascular Multidisciplinary Team (MDT) process by preparing patient information, ensuring relevant imaging, results and documentation are available, recording MDT outcomes, and actioning agreed decisions.
• Liaising effectively with clinical, administrative and operational teams across the Trust and wider Vascular Network to facilitate patient care and pathway progression.
• Using initiative and sound judgement to resolve routine pathway issues and work effectively under pressure in a busy environment.

About us: We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire.

Qualifications:

• Educated to GCSE level - Minimum Grade C in Maths and English.
• Experience of Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Previous experience of hospital-based administration.

Knowledge:

• Clear communicator with excellent writing, data entry and telephone communication skills.
• Ability to work under pressure in a busy working environment and able to prioritise workload and multi-task.
• Problem solving skills and ability to respond to sudden unexpected demands.

Experience:

• Proven administrative experience including initiating and maintaining office systems.
• Experience of handling telephone enquiries.
• Experience of planning and organizing administrative tasks.
• Experience of managing own workload.
• Experience of maintaining databases, worklists or electronic record systems and ensuring data accuracy.
• Experience of tracking and monitoring activities against targets, deadlines or performance standards.
• Experience of supporting multidisciplinary meetings and coordinating associated administrative processes.
• Experience of coordinating activity across multiple teams and escalating issues appropriately.

Personal Attributes:

• Ability to work effectively as part of a team and able to work autonomously, working to tight deadlines.
• Excellent attention to detail with ability to input data accurately.
• Flexible approach to role, commitment and ability to learn new skills.
• Empathy and compassion to relate to sensitive and confidential information to relatives or patients.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Ability to use initiative and exercise sound judgement when managing competing priorities and resolving pathway issues.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.