Customer Care Executive
Customer Care Executive

Customer Care Executive

Cheltenham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support recruitment processes and ensure a smooth experience for clients and candidates.
  • Company: Join a company that prioritises people over profit and makes a real difference.
  • Benefits: Enjoy a 4-day work week, hybrid working, and exposure to top European brands.
  • Why this job: Be part of a mission-driven team that values diversity and personal connections.
  • Qualifications: Bring enthusiasm for people and experience managing a busy workload; training provided.
  • Other info: Contact Alicia at i2i Recruitment for a confidential chat about your application.

The predicted salary is between 28800 - 43200 £ per year.

The Role:
The Customer Care Executive role is a crucial role for my client, you will be responsible for keeping recruitment processes moving and providing a seamless experience for clients and candidates. You will be liaising with the wider team of recruitment consultants daily to keep informed on candidate and client progress and the new job roles that are coming in.

What’s in it for you:
4 day working week on 100% pay | Hybrid working 2 days a week from home | Work for a company that truly makes a difference, putting people over profit, and this is at the heart of everything they do! | Exposure to working with some of Europe’s largest and most well-known brands

Must Haves

  • Personality and an enthusiasm for people, this will be at the heart of everything you do in this role
  • Previous experience of managing a busy workload, you’ll be given full training and support but there will be some plate spinning
  • Great telephone manner

Nice to haves

  • An understanding of the recruitment sector

What you’ll be doing

  • Full support operationally and administratively to the candidate recruitment cycle, including formatting of CVs / scheduling interviews / taking and delivering feedback
  • Supporting Recruitment Consultants and wider team members
  • Promoting the company and values at all times

For more information, a confidential chat, or to discuss your application please contact Alicia at i2i Recruitment as soon as possible.

Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven\’t received a response within 5 working days, please understand that your application has not been successful on this occasion.

To Apply: Simply click the \’Apply Now\’ button below and complete the online form including attaching an up-to-date CV.

Contact Information:

Contact Information:

i2i Recruitment Consultancy
2 Rockfield Business Park
Old Station Drive
Leckhampton
Cheltenham
Gloucestershire
GL53 0AN

Tel:01242771021

Click here to view all jobs fromi2i Recruitment Consultancy within Gloucestershire.

Job out of date? Let us know.

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Customer Care Executive employer: Glos

Join a forward-thinking company that prioritises people over profit, offering a unique 4-day working week with full pay and the flexibility of hybrid working. With a strong commitment to diversity and inclusion, you will thrive in a supportive environment that fosters personal connections and professional growth while collaborating with some of Europe’s leading brands.
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Contact Detail:

Glos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Executive

✨Tip Number 1

Familiarise yourself with the recruitment sector. Understanding the basics of how recruitment works will help you engage more effectively with both clients and candidates, showcasing your enthusiasm for the role.

✨Tip Number 2

Practice your telephone manner. Since this role involves a lot of communication over the phone, consider rehearsing common scenarios or questions you might encounter to ensure you sound confident and approachable.

✨Tip Number 3

Network with professionals in the recruitment industry. Attend local events or join online forums to connect with others in the field, which can provide insights and potentially lead to referrals.

✨Tip Number 4

Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks at once, as this will demonstrate your ability to handle the busy workload expected in this role.

We think you need these skills to ace Customer Care Executive

Excellent Communication Skills
Strong Interpersonal Skills
Customer Service Orientation
Time Management
Organisational Skills
Attention to Detail
Ability to Work Under Pressure
Problem-Solving Skills
Experience in Recruitment Processes
Telephone Etiquette
Team Collaboration
Adaptability
Proficiency in Microsoft Office Suite
Understanding of CV Formatting

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Care Executive position. Tailor your application to highlight how your skills and experiences align with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer care or recruitment. Use bullet points for clarity and include specific achievements that demonstrate your ability to manage a busy workload.

Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s values. Mention your understanding of the recruitment sector and how you can contribute to making recruitment personal, as highlighted in the job description.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer care role.

How to prepare for a job interview at Glos

✨Show Your Enthusiasm for People

As a Customer Care Executive, your personality and enthusiasm for people are key. Make sure to convey your passion for helping others during the interview. Share examples of how you've positively impacted clients or candidates in previous roles.

✨Demonstrate Your Organisational Skills

This role involves managing a busy workload, so be prepared to discuss how you prioritise tasks and stay organised. You might want to share specific tools or methods you use to keep track of multiple responsibilities, especially in a fast-paced environment.

✨Prepare for Role-Specific Questions

Familiarise yourself with the recruitment sector, even if it's not a must-have. Research common challenges faced in recruitment and think about how you would address them. This shows your commitment to understanding the industry and the role.

✨Practice Your Telephone Manner

Since a nice telephone manner is essential, consider practising common phone scenarios. You could role-play with a friend or family member to ensure you sound friendly and professional, as this will be crucial when liaising with clients and candidates.

Customer Care Executive
Glos
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