At a Glance
- Tasks: Support customers and engineers by handling calls and resolving issues remotely.
- Company: Join gloryglobal, a dynamic company focused on customer service excellence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance your career.
- Why this job: Be the vital link between customers and engineers, making a real difference every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
gloryglobal is seeking a Customer Service Centre team member to provide varied customer and field engineer support.
The role involves handling and logging calls, interfacing between the Service Centre, engineers and customers, and providing telephone advice to resolve faults remotely where possible.
You will plan and schedule workload for engineers to meet service levels, while maximising utilisation and productivity of the field workforce.
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Customer Service & Field Support Coordinator (Centre) in Knutsford employer: gloryglobal
At gloryglobal, we pride ourselves on being an excellent employer by offering a supportive work culture that fosters growth and development for our entry-level field service engineers. With comprehensive training, flexible working hours, and the opportunity to earn additional pay through weekend and bank holiday shifts, we ensure our employees are well-equipped and rewarded for their hard work. Join us in the UK, where your career can flourish in a dynamic environment focused on innovation and teamwork.
