GLORY in Knutsford is seeking a proactive Technical Support Specialist to provide Level 2 support for hardware and software, focusing on software. You will assist UK & Ireland Field Service Engineers and the internal helpdesk, managing escalations and using Glory’s remote device management platform to accelerate resolutions.
Key duties include creating technical documentation, analysing service data for efficiency gains, and developing diagnostic scripts for engineers.
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Software-Focused Technical Support Specialist (Level 2) in Knutsford employer: GLORY
As an Entry Level Field Service Engineer in the North Bristol area, you'll join a company that prioritises employee growth and development, offering comprehensive training and clear pathways for career progression. With a supportive work culture that values flexibility and teamwork, you can expect competitive benefits including a company vehicle, private medical insurance, and opportunities for additional earnings through weekend support. This role is perfect for those looking to kickstart their engineering career in a dynamic environment that encourages learning and innovation.
