Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain customer technology with hands-on electro-mechanical repairs and diagnostics.
- Company: Join a dynamic team focused on delivering high-quality service across the UK.
- Benefits: Enjoy a company vehicle, full training, and a supportive work environment.
- Other info: Work independently with opportunities for growth in a fast-paced field.
- Why this job: Make a real difference by solving critical issues and ensuring customer satisfaction.
- Qualifications: Experience in electro-mechanical repair and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced Field Service Engineer to support and maintain customer technology across a large territory. This is a hands-on role combining electro-mechanical repair, Windows-based diagnostics, and basic networking to keep customer sites operating reliably. You’ll be trusted to work independently from day one — managing your workload, communicating professionally on site, and delivering a high-quality service aligned to agreed service levels (SLAs).
Key Responsibilities
- Undertake a mix of planned maintenance, installations/upgrades, and priority attendance when a customer has a time-critical issue.
- Diagnosing faults efficiently using a structured approach (symptoms → logs/data → root cause → fix).
- Use a Windows laptop to access tools, review logs, complete updates/configuration, and document actions.
- Perform network connectivity tasks (LAN connections, IP settings, basic troubleshooting) to access device interfaces and confirm communications.
- Repair and maintain electro-mechanical systems (modules, sensors, motors, transport mechanisms, power components).
- Carry out preventative maintenance to reduce downtime and improve reliability.
- Provide clear customer updates and set expectations during service activity.
- Complete accurate job documentation (work completed, parts used, findings, next steps) to support first-time fixes.
Field Service Engineer – Plymouth employer: GLORY
Contact Detail:
GLORY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Plymouth
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills before the interview. Brush up on electro-mechanical systems and Windows diagnostics. Being able to discuss your hands-on experience confidently can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Field Service Engineer – Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with electro-mechanical repairs, Windows diagnostics, and any networking skills you have. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us deliver top-notch service. Keep it professional but let your personality come through.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you’ve diagnosed and fixed issues in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at GLORY
✨Know Your Tech Inside Out
Make sure you brush up on your electro-mechanical systems knowledge and Windows diagnostics. Be ready to discuss specific tools and techniques you've used in the past, as well as any troubleshooting methods that have worked for you.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and fixed issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your structured approach to fault diagnosis.
✨Communicate Like a Pro
Since you'll be interacting with customers, practice how you explain technical issues in simple terms. Think about how you would set expectations during service activities and keep clients updated on progress.
✨Demonstrate Your Independence
This role requires you to manage your workload independently. Be ready to discuss how you've successfully managed your time and priorities in past positions, and give examples of when you've taken initiative to solve problems without direct supervision.