Field Service Engineer – Slough and Surrounding areas We’re looking for an experienced Field Service Engineer to support and maintain customer technology across a large territory. This is a hands‑on role combining electro‑mechanical repair, Windows‑based diagnostics, and basic networking to keep customer sites operating reliably. You’ll be trusted to work independently from day one — managing your workload, communicating professionally on site, and delivering a high‑quality service aligned to agreed service levels (SLAs). Field-based (home-start) | Company Vehicle | Full Training Provided | Driving Licence Required. Key Responsibilities What you’ll do (day to day) Undertake a mix of planned maintenance, installations/upgrades, and priority attendance when a customer has a time‑critical issue. Use a Windows laptop to access tools, review logs, complete updates/configuration, and document actions. Perform network connectivity tasks (LAN connections, IP settings, basic troubleshooting) to access device interfaces and confirm communications. Repair and maintain electro‑mechanical systems (modules, sensors, motors, transport mechanisms, power components). Carry out preventative maintenance to reduce downtime and improve reliability. Provide clear customer updates and set expectations during service activity. Complete accurate job documentation (work completed, parts used, findings, next steps) to support first‑time fix and audit quality. Escalate effectively when needed — providing clear evidence, logs, and fault context to technical support. Service levels
Field Service Engineer – Slough and Surrounding areas employer: Glory Global
At Glory Global, we pride ourselves on being an excellent employer that values innovation and employee development. Our collaborative work culture fosters independence and encourages professional growth, providing you with the tools and support needed to excel in your role as a Field Service Engineer. With competitive benefits and a commitment to maintaining a healthy work-life balance, you'll find a rewarding environment that empowers you to make a meaningful impact across our diverse customer base.
