The Regional Sales Manager is responsible for all sales of Glory products in a variety of countries across East Africa, but potentially some markets in Europe. As Glory does not sell directly in these countries, the role is to manage and build a network of local distributors, and ensure the right solutions are proposed to key customers.
Glory Global Solutions has a unique range of solutions for the Financial & Retail sectors and we are looking for a Regional Sales Manager (RSM) who has keen to develop a career in the cash automation and payment solution Industry (hardware, software and consultative services). The RSM will use their previous knowledge and sales experience of working in a technology industry to develop existing and new business solutions within varied and challenging market places. Experience of working in the developing economies is important, ideally within East Africa.
Key Responsibilities
- Maintain and develop existing distributor relationships to provide excellent customer service.
- Identify and qualify new business opportunities and new markets for all Glory products and solutions.
- Apply all best practices in distribution management processes to build strong trusted relationships.
- Maximising revenue and market share from sale of Glory products in assigned territories through selection and management of appointed business partners.
- Define and execute the sales strategy in each market and promote the best solution portfolio.
- Formulate and execute a regional business plan for the achievement of associated revenue, profit targets and market growth.
- Identify and appoint new distribution channels in the designated region.
- Qualify and develop new market segments and grow sales of current product portfolio and new technologies, such as Ubiqular, Acrelec & Flooid
- Document and manage all sales activity and opportunities in CRM (Oracle Sales Cloud), and process orders in CPQ (Configure Price & Quote)
- Travel regularly from the UK to geographic territory (up to 30% of the time)
- Attend trade shows and events to promote Glory and industry thought leadership.
- Effectively utilise all internal resources to provide the most appropriate and timely support to our customers and prospects.
Skills, Knowledge & Expertise
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Experience of working, living or travel in developing countries, where cultural sensitivity, adaptability, problem solving and patience is needed
- Previous experience in selling technology solutions to distributors or channel partners
- Proven success in growing sales and profitability of business to customers via a distribution channel
- Exemplary customer interaction and negotiation skills.
- Fluency in English
Qualifications:
- High degree of commercial acumen.
- 3-5+ years’ experience of proven success selling technology solutions.
REQUIRED SKILLS AND COMPETENCIES
- Build trust and relationships quickly.
- Experience in consultative & solution selling with a competitive mindset
- High integrity and good understanding of the banking, retail and CIT sectors in the diverse and complex markets.
- Maintains an entrepreneurial spirit to take ownership of his/her assignments
- The ability to work with cross-divisional and cross-functional teams.
- Ability to converse with C-level executives
- Experience travelling independently in developing countries.
- Support and educate existing and new partners to execute Proof of Concepts (POC), Customer pilots and Return of Investment (ROI) justifications.
- Diplomacy.
- Negotiation.
- Empathy and patience.
- Strong administration skills to manage CRM & CPQ, and execution of orders as needed
- Prepare Travel reports and actions for each trip.
- Strong team player with ability to engage and gain support of internal stakeholders.
- Confident when presenting to customers, partners, and Glory leadership team.
- 25 days' holiday a year with the opportunity to buy up to five additional days
- Competitive company pension scheme
- Ongoing training and development
- Private medical insurance for all employees (enhanced membership can be purchased for other family members)
- Dental insurance for all employees
- Life assurance
- Employee assistance programme
- Employee My Benefits portal offering extensive retail discounts
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Regional Sales Manager in Basingstoke employer: Glory Global
At Glory Global, we pride ourselves on being an excellent employer that values innovation and employee development. Our collaborative work culture fosters independence and encourages professional growth, providing you with the tools and support needed to excel in your role as a Field Service Engineer. With competitive benefits and a commitment to maintaining a healthy work-life balance, you'll find a rewarding environment that empowers you to make a meaningful impact across our diverse customer base.