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For Companies At a Glance
- Tasks: Join a dynamic team to drive Salesforce solutions and enhance customer engagement.
- Company: Work with a leading UK bank on exciting digital transformation projects.
- Benefits: Enjoy flexible remote work options and a competitive day rate.
- Why this job: Be part of innovative CRM initiatives that make a real impact in banking.
- Qualifications: 4+ years as a Business Analyst, with 2+ years in Salesforce projects required.
- Other info: Initial 6-month contract with potential for extension; work across European time zones.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote (Candidates based anywhere in Europe welcome)
Industry: Banking & Financial Services
Day Rate: Negotiable
Contract Type: Initial 6 months (with potential extension)
Overview:
Glocomms is working with a leading UK bank undergoing a major digital transformation, seeking an experienced Salesforce Business Analyst to support the delivery of key CRM initiatives. This is a fantastic opportunity to join a dynamic, cross-functional team driving innovation across customer engagement platforms.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and validate business requirements for Salesforce solutions.
- Translate business needs into functional specifications and user stories.
- Support the design and delivery of scalable Salesforce solutions aligned with business goals.
- Facilitate workshops, stakeholder interviews, and process mapping sessions.
- Work closely with Salesforce developers, architects, and QA teams to ensure successful implementation.
- Assist in UAT planning, execution, and defect resolution.
- Maintain clear documentation and contribute to continuous improvement of BA practices.
Required Skills & Experience:
- 4+ years of experience as a Business Analyst, with at least 2 years focused on Salesforce projects.
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and CRM best practices.
- Proven experience working in Agile environments (Scrum/Kanban).
- Excellent stakeholder management and communication skills.
- Ability to work independently and remotely across time zones.
Preferred Experience:
- Experience in the banking or financial services sector.
- Familiarity with Salesforce integrations and third-party tools.
- Salesforce certifications (e.g., Salesforce Administrator, Business Analyst) are a plus.
Work Schedule:
Flexible working hours with occasional alignment to UK business hours for key meetings.
Salesforce Business Analyst employer: Glocomms
Contact Detail:
Glocomms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst
✨Tip Number 1
Network with professionals in the banking and financial services sector. Join relevant LinkedIn groups or forums where Salesforce Business Analysts gather to share insights and job opportunities. Engaging with industry peers can lead to valuable connections and potential referrals.
✨Tip Number 2
Familiarise yourself with the latest Salesforce features and updates, especially those related to Sales Cloud and Service Cloud. Being knowledgeable about current trends will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare for potential interviews by practising common Salesforce Business Analyst scenarios. Think about how you would approach stakeholder management, requirements gathering, and UAT planning. Having clear examples from your past experience will help you articulate your skills effectively.
✨Tip Number 4
Showcase your Agile experience by discussing specific projects where you used Scrum or Kanban methodologies. Highlighting your ability to work in cross-functional teams and adapt to changing requirements will make you a more attractive candidate for this role.
We think you need these skills to ace Salesforce Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Analyst, particularly focusing on your Salesforce projects. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the banking and financial services sector. Mention specific examples of how you've successfully collaborated with stakeholders and delivered Salesforce solutions.
Showcase Relevant Skills: In your application, emphasise your experience with Agile methodologies and your ability to work independently. Highlight any Salesforce certifications you hold, as these can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Glocomms
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially the Sales Cloud and Service Cloud. Be prepared to discuss specific projects where you successfully implemented Salesforce solutions and how they aligned with business goals.
✨Demonstrate Agile Experience
Since the role requires working in Agile environments, be ready to share examples of how you've contributed to Scrum or Kanban teams. Discuss your role in facilitating workshops or stakeholder interviews and how you adapted to changing requirements.
✨Prepare for Stakeholder Management Questions
Expect questions about your approach to stakeholder management. Prepare examples that illustrate your communication skills and how you've effectively gathered and validated business requirements from various stakeholders.
✨Emphasise Remote Work Skills
As this position is remote, it's crucial to demonstrate your ability to work independently across time zones. Share experiences that showcase your self-motivation, time management, and how you maintain clear documentation while collaborating with teams remotely.
