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For Companies At a Glance
- Tasks: Handle customer orders and provide top-notch support over the phone.
- Company: Join a leading medical tech company making a difference in patient care.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a team that innovates to improve healthcare experiences.
- Qualifications: Fluent English, strong communication skills, and a customer-first mindset.
- Other info: Collaborative environment focused on enhancing patient care.
The predicted salary is between 30000 - 42000 £ per year.
A leading medical technology company in the United Kingdom is seeking a Customer Service Representative. The role involves receiving orders, processing them promptly, and providing telephone support to customers and sales representatives.
Ideal candidates should be fluent in English, possess strong communication skills, and demonstrate a customer-oriented approach. Experience with SAP and problem-solving abilities are essential.
This position promotes collaboration and urgency in enhancing patient care through innovation.
Medical Customer Service Specialist (UK) employer: Globus Medical
Contact Detail:
Globus Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Customer Service Specialist (UK)
✨Tip Number 1
First things first, make sure you know the company inside out! Research their products and values so you can show off your knowledge during interviews. This will help us stand out as a candidate who truly cares about enhancing patient care.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, we should rehearse common scenarios we might face. Role-playing with a friend can help us feel more confident when it’s our turn to shine.
✨Tip Number 3
Don’t forget to highlight our problem-solving abilities! Think of examples from past experiences where we’ve tackled challenges head-on. This will show potential employers that we’re ready to handle anything that comes our way.
✨Tip Number 4
Finally, let’s not just apply anywhere—apply through our website! It shows we’re genuinely interested in the role and makes it easier for us to keep track of our applications. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Medical Customer Service Specialist (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and any familiarity with medical technology. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service in the medical field and how you can contribute to enhancing patient care. Keep it engaging and personal – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Globus Medical
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the medical technology industry. Familiarise yourself with common terms and trends, as well as the specific products and services offered by the company. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses. Remember, it’s not just what you say, but how you say it!
✨Demonstrate Problem-Solving Prowess
Think of examples from your past experiences where you've successfully resolved customer issues. Be ready to discuss these scenarios during the interview, highlighting your thought process and the positive outcomes. This will showcase your ability to handle challenges effectively.
✨Emphasise Teamwork and Urgency
This position values collaboration and urgency, so be prepared to discuss how you've worked in teams before and how you prioritise tasks. Share specific instances where you contributed to a team goal or improved patient care through your actions.
