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- Tasks: Manage customer inquiries, process orders, and coordinate loaners for surgeries.
- Company: A leading MedTech company dedicated to high-quality patient care.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Strong communication, problem-solving skills, and proficiency in SAP and MS Office.
- Other info: Join a passionate team committed to improving patient outcomes.
The predicted salary is between 30000 - 42000 £ per year.
A medical technology company in Elstree seeks a Customer Service Representative to manage customer inquiries and ensure timely order processing. You will coordinate loaners for surgeries, assist sales with purchase orders, and resolve customer complaints, all while maintaining compliance with relevant regulations.
Ideal candidates will exhibit:
- Strong communication skills
- Problem-solving abilities
- Proficiency in SAP and MS Office
Join a dedicated team focused on delivering high-quality patient care solutions.
MedTech Customer Support & Orders Specialist in Elstree employer: Globus Medical
Contact Detail:
Globus Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MedTech Customer Support & Orders Specialist in Elstree
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer inquiries, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be ready to showcase your problem-solving abilities! Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your capability to handle customer complaints and ensure smooth order processing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by the hiring team. Plus, it shows that you’re proactive and serious about landing the job with us.
We think you need these skills to ace MedTech Customer Support & Orders Specialist in Elstree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills, like SAP and MS Office. We want to see how your background aligns with the MedTech industry and the specific role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer support in the medical technology field and how you can contribute to our mission of delivering high-quality patient care solutions.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively resolved customer complaints in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dedicated team!
How to prepare for a job interview at Globus Medical
✨Know Your MedTech Stuff
Make sure you brush up on the latest trends and technologies in the medical field. Understanding the products and services offered by the company will show your genuine interest and help you answer questions more confidently.
✨Master the Art of Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you can handle inquiries smoothly.
✨Get Familiar with SAP and MS Office
If you're not already proficient in SAP and MS Office, now's the time to get comfortable with them. Brush up on any specific functions that might be relevant to order processing and customer management, as this knowledge could set you apart from other candidates.
✨Prepare for Problem-Solving Questions
Think of examples from your past experiences where you've successfully resolved customer complaints or managed difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities effectively.
