Distribution Coordinator

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Position Summary

We are looking for a highly talented and innovative Distribution Coordinator to join the team. A medical background is not required but you will need a technical aptitude, a passion for learning and customer service, an eye for detail, a problem solver and a commitment to being part of a team and process that achieves successful patient outcomes.

Essential Functions

• Manage the distribution of loan sets to and from hospitals. Ensure loan sets are correct and complete for the required surgery.
• Prepare all necessary shipping documentation and ensure that shipments are tracked to destination.
• Pick, pack and customise instrument and implant sets according to the procedure requirements and surgeon preferences.
• Pick, pack & ship customer stocking orders.
• Schedule and plan for loan set movements in conjunction with customer service and hospital staff.
• Be aware of inventory shortages and coordinate with Customer Service on requirements.
• Conduct set audits and quality checks on loan sets as per established criteria and protocols.
• Document and process all internal and external RMAs.
• Maintain key relationships and attend, as necessary CSSD visits.
• Conduct regular cycle counts and inventory audits to ensure inventory accuracy.
• Maintain solid working relationships with Sales and Operations team members.
• Work closely with your manager to coordinate all relevant operational training, product knowledge sessions and internal process improvements in distribution.
• Maintain the Globus culture – positive and fast‑paced, with a focus on providing exceptional sales support and customer care.
• Gain a thorough knowledge and understanding of all major product areas.
• Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies. Ensure compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
• Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.

Qualifications

• Previous experience working in an operations, logistics or distribution role with ERP knowledge would be preferable – but not essential.

Physical Demands

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.

Required to possess specific vision abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus.

Our Values

• Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
• Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
• Driven: We pursue our mission with energy and passion. We are nimble, results‑oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.