Deputy Manager — Lead Hospitality & Guest Moments in London

Deputy Manager — Lead Hospitality & Guest Moments in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support daily operations and lead a talented team to deliver exceptional guest experiences.
  • Company: Join Globe, part of Nicholson’s pubs, with 150 years of British pub culture.
  • Benefits: Competitive pay, staff discounts, and opportunities for career growth.
  • Other info: Perfect for those looking to make an impact in a fun, dynamic setting.
  • Why this job: Be a key player in creating memorable moments for guests in a vibrant environment.
  • Qualifications: Energetic personality and passion for hospitality and teamwork.

The predicted salary is between 25000 - 30000 £ per year.

Globe, part of Nicholson’s pubs, is seeking a Deputy Manager to support the General Manager in day-to-day operations and lead a talented team.

You will inspire colleagues to deliver exceptional food, drink and service, while embodying the brand’s warm hospitality.

The role is ideal for someone who brings energy, character, and a passion for great guest experiences across our pubs.

Join a long-standing company known for 150 years of British pub culture.

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Deputy Manager — Lead Hospitality & Guest Moments in London employer: Globe

At Nicholson’s pubs, we pride ourselves on being an excellent employer, offering a vibrant work culture where team members are valued and supported. With amazing progression opportunities, including the chance to advance from Deputy Manager to General Manager, and a generous benefits package that includes discounts across all our brands, 28 days paid holiday, and free shares, we ensure our employees feel appreciated and motivated. Join us in creating unforgettable experiences for our guests while enjoying a fun and inclusive environment in the heart of British hospitality.

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Contact Details:

Globe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager — Lead Hospitality & Guest Moments in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Globe. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Globe

Don't be shy about reaching out to Globe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy Manager — Lead Hospitality & Guest Moments in London

Communication Skills
Problem-Solving Skills
Team Management
Leadership Skills
Adaptability
Attention to Detail
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Globe and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Globe

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!