National Account Manager - full time

A subsidiary with expertise in sales promotion and passenger activation in airports and duty free areas. With over 20 years\’ experience, SYNERGY – GLOBE TRAVEL RETAIL operates in France, Germany, Switzerland and the united Kingdom. Data, Operational excellence, coverage and inclusive recruitment. Tourists and global shoppers from the four corners of the world, professionals in a hurry or regular travellers, these travellers with their varied cultures and expectations are all potential customers for travel retail. The challenge for brands is to break away from traditional retail recipes to attract a captive customer who is versatile, not very loyal and highly price-oriented. Our mission is to help brands in the travel retail network by improving the retail experience : hyper-specialisation of our sales forces to develop cross-selling and up-selling, dramatisation and merchandising. To assist the commercial director in achieving sales and gross margin targets ; To build strong relationships and grow sales with perfume and cosmetic clients, across the UK and IRELAND to achieve the company\’s objectives ; To improve gross margins across all clients through effective negotiation and the provision of value-added services ; To take full ownership of new projects from initial agreement through to completion ; Managing commercial relationships of key clients on a daily basis ; Achieving sustainable sales growth with existing clients ; Identifying sales opportunities with new clients ; Negociation of framework contracts that improve our commercial position ; Develop and implement a Key client account strategy for each client ; Maintain and circulate an updated forecast of sales orders & leads reflecting business development progress ; Maintain up to date SAP inputs from order through to cash collection ; To understand and use all available tools such as AIROTA & Power BI to improve GM ; Participate in the TFWA (tax-free world association) in Cannes, organize customer meetings, and develop a business strategy by account ; Travel as required to maintain good relationships in the field and view operational activity in the field ; Company sales growth to be driven in line with Globe TR expectation in 2025 volume/hours targets prescribed for each terminal ; Ensure the overall Perfume & Cosmetics (P&C) budget aligns with Globe TR’s projected growth targets ; Essential qualities & competencies of the role : Qualities : Excellent verbal and written communication that strengthens brand relationships and consistently reflects Globe TR’s values ; Financial acumen : understand performance and create actions to improve ; Proficient in sales management tools, SAP, excel, powerpoint ; Financial analyses – Calculation of gross margin and budget analysis ; Experience in the travel retail sector ; Networking ; Workflow management – follow up on quotes, leads, contracts