At a Glance
- Tasks: Manage key accounts and drive sales growth in the perfume and cosmetics sector.
- Company: Join SYNERGY - GLOBE TRAVEL RETAIL, a leader in travel retail with 20+ years of experience.
- Benefits: Enjoy opportunities for travel, networking, and professional development in a dynamic environment.
- Why this job: Be part of a mission to enhance retail experiences for diverse global shoppers.
- Qualifications: Experience in travel retail, strong communication skills, and proficiency in sales management tools required.
- Other info: Participate in industry events like TFWA in Cannes and work with cutting-edge tools like AIROTA & Power BI.
The predicted salary is between 36000 - 60000 £ per year.
A subsidiary with expertise in sales promotion and passenger activation in airports and duty free areas. With over 20 years' experience, SYNERGY - GLOBE TRAVEL RETAIL operates in France, Germany, Switzerland and the United Kingdom. Data, operational excellence, coverage and inclusive recruitment are key aspects of our business.
Tourists and global shoppers from around the world, professionals in a hurry or regular travellers, these individuals with their varied cultures and expectations are all potential customers for travel retail. The challenge for brands is to break away from traditional retail recipes to attract a captive customer who is versatile, not very loyal and highly price-oriented.
Our mission is to help brands in the travel retail network by improving the retail experience through:
- Hyper-specialisation of our sales forces to develop cross-selling and up-selling
- Dramatisation and merchandising
Key responsibilities include:
- Assisting the commercial director in achieving sales and gross margin targets
- Building strong relationships and growing sales with perfume and cosmetic clients across the UK and Ireland
- Improving gross margins across all clients through effective negotiation and the provision of value-added services
- Taking full ownership of new projects from initial agreement through to completion
- Managing commercial relationships of key clients on a daily basis
- Achieving sustainable sales growth with existing clients
- Identifying sales opportunities with new clients
- Negotiating framework contracts that improve our commercial position
- Developing and implementing a key client account strategy for each client
- Maintaining and circulating an updated forecast of sales orders and leads reflecting business development progress
- Maintaining up-to-date SAP inputs from order through to cash collection
- Understanding and using all available tools such as AIROTA and Power BI to improve gross margin
- Participating in the TFWA (Tax-Free World Association) in Cannes, organising customer meetings, and developing a business strategy by account
- Travelling as required to maintain good relationships in the field and view operational activity
Company sales growth will be driven in line with Globe TR's expectations for 2025 volume/hours targets prescribed for each terminal. Ensuring the overall Perfume & Cosmetics (P&C) budget aligns with Globe TR’s projected growth targets is essential.
Essential qualities and competencies of the role include:
- Excellent verbal and written communication that strengthens brand relationships and consistently reflects Globe TR’s values
- Financial acumen: understanding performance and creating actions to improve
- Proficiency in sales management tools, SAP, Excel, and PowerPoint
- Financial analyses: calculation of gross margin and budget analysis
- Experience in the travel retail sector
- Networking skills
- Workflow management: following up on quotes, leads, and contracts
A & D Key Account Manager (Permanent) employer: GLOBE TRAVEL RETAIL
Contact Detail:
GLOBE TRAVEL RETAIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land A & D Key Account Manager (Permanent)
✨Tip Number 1
Familiarise yourself with the travel retail sector, especially in perfumes and cosmetics. Understanding the unique challenges and customer behaviours in this market will help you stand out during interviews.
✨Tip Number 2
Network actively within the industry. Attend relevant events like the TFWA in Cannes to meet potential colleagues and clients. Building relationships can give you an edge when applying for the role.
✨Tip Number 3
Showcase your negotiation skills by preparing examples of successful deals you've closed in the past. This will demonstrate your ability to improve gross margins and manage key client relationships effectively.
✨Tip Number 4
Be ready to discuss how you would use tools like SAP and Power BI to enhance sales strategies. Highlighting your proficiency in these tools will show that you're equipped to handle the technical aspects of the role.
We think you need these skills to ace A & D Key Account Manager (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in the travel retail sector. Emphasise your achievements in building client relationships and improving gross margins.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the travel retail market and how your skills align with the company's mission. Mention specific examples of how you've successfully managed key accounts or negotiated contracts.
Highlight Relevant Skills: In your application, focus on essential qualities such as excellent communication, financial acumen, and proficiency in tools like SAP and Power BI. Provide examples of how you've used these skills to achieve sales growth.
Showcase Your Networking Experience: Discuss your experience in networking within the industry, including any participation in events like TFWA. Highlight how these connections have helped you identify sales opportunities and grow client relationships.
How to prepare for a job interview at GLOBE TRAVEL RETAIL
✨Know Your Numbers
Familiarise yourself with key financial metrics relevant to the role, such as gross margin calculations and budget analysis. Being able to discuss these figures confidently will demonstrate your financial acumen and understanding of the business.
✨Showcase Your Networking Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your networking abilities, especially within the travel retail sector, as this is crucial for managing key accounts effectively.
✨Understand the Travel Retail Landscape
Research the current trends and challenges in the travel retail market, particularly in the perfume and cosmetics sectors. This knowledge will help you engage in meaningful discussions during the interview and show your passion for the industry.
✨Demonstrate Your Project Management Experience
Be ready to discuss specific projects you've managed from start to finish. Emphasise your ability to take ownership and drive projects to completion, as this aligns with the responsibilities of the A & D Key Account Manager role.