Sales Supervisor in Leicester

Company Description

Globe Foods Northern Ltd. is a growing food distribution business serving a range of commercial customers with quality products and reliable service. The company focuses on building long-term relationships through dependable supply, competitive pricing, and responsive support. Operations emphasize efficiency, food safety, and on-time delivery. Team members are encouraged to contribute ideas that improve customer experience and operational performance. The workplace culture values professionalism, collaboration, and continuous improvement.

Role Description

The Sales Supervisor is a full-time, on-site role based in Leicester, responsible for leading and supporting a sales team to achieve revenue and customer service targets. Day-to-day tasks include supervising sales representatives, setting and tracking sales goals, monitoring performance metrics, and providing coaching and feedback. The role involves managing key customer accounts, resolving service issues, and ensuring a high standard of customer satisfaction. The Sales Supervisor will collaborate with operations and finance teams to align pricing, stock availability, and delivery schedules with customer requirements. Additional responsibilities include organizing training for team members, preparing sales reports, and contributing to sales strategies and promotional activities.

Qualifications

• Strong Team Management skills, including the ability to supervise, motivate, and develop a sales team.
• Excellent Customer Service and Communication skills, with the ability to build relationships and handle customer queries professionally.
• Solid Analytical Skills to interpret sales data, identify trends, and make data-informed decisions.
• Experience in Training team members, including onboarding, product knowledge, and sales techniques.
• Previous experience in sales supervision or a similar leadership role, ideally within food distribution or FMCG.
• Proficiency with basic office software and CRM or sales management tools.
• Ability to work on-site in Leicester, with strong time management and organizational skills.
• Relevant qualification in business, sales, or a related field is beneficial, or equivalent practical experience.