At a Glance
- Tasks: Lead Salesforce projects, manage client relationships, and deliver high-quality solutions.
- Company: Globant, a global leader in digital transformation with a diverse team.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and continuous improvement.
- Why this job: Join a mission-driven team to create impactful digital products using cutting-edge technology.
- Qualifications: 4+ years in Salesforce, strong leadership, and client management skills.
The predicted salary is between 60000 - 80000 £ per year.
At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.
We are seeking a strategic and client-focused professional with deep Salesforce ecosystem expertise and a strong background in Managed Services delivery. The ideal candidate will lead functional engagements, manage stakeholder relationships, and drive high-quality solution delivery across multiple client accounts while supporting team growth and operational excellence.
What will help you succeed:
- Strong leadership experience managing and mentoring Salesforce Functional Consultants.
- Proven ability to own functional delivery across Managed Services client portfolios.
- Confidence in handling escalations and resolving complex functional or delivery challenges.
- Strong understanding of delivery best practices, governance, quality standards, and performance management.
- Experience collaborating with Technical Leads to deliver scalable and high-quality Salesforce solutions.
- Hands-on experience overseeing end-to-end service delivery, including incidents, enhancements, releases, and user support.
- Ability to manage multiple client priorities while balancing SLAs, business impact, and team capacity.
- Strong stakeholder and client management skills, including governance meetings, roadmap discussions, and strategic reviews.
- Experience identifying delivery risks and driving continuous service improvement initiatives.
- Strong functional solution design expertise aligned with Salesforce best practices and governance standards.
- Solid knowledge of Salesforce platforms including Sales Cloud, Service Cloud, Experience Cloud, and Agentforce; CPQ experience is a plus.
- Broad awareness of MuleSoft, Marketing Cloud, Pardot, and Data Cloud ecosystems.
- Commercial awareness with experience supporting scoping, estimations, renewals, and account growth opportunities.
- A proactive mindset with a passion for improving processes, delivery efficiency, and client experience within Managed Services environments.
Good to have:
- 4+ years of experience within the Salesforce ecosystem, including Senior or Lead Functional Consultant roles.
- Strong experience in Managed Services and post-go-live delivery environments.
- Proven ability to manage multiple clients, priorities, and delivery workstreams effectively.
- Strong stakeholder management and client engagement skills, including interaction with senior leadership.
- Commercial awareness with experience in scoping, estimation, and supporting account growth initiatives.
- Salesforce certifications such as Admin, Sales Cloud, Service Cloud, Experience Cloud, CPQ, or Agentforce are preferred.
- Experience working within Managed Services delivery models, including SLAs and retainer-based engagements.
- Previous consultancy or System Integrator (SI) experience is preferred.
- Strong leadership skills with the ability to balance delivery ownership and team management.
- Commercially aware, results-driven, and focused on delivering client value.
- Confident communicator comfortable engaging with senior stakeholders.
- Proactive, accountable, and solution-oriented mindset.
- Comfortable operating across both strategic planning and day-to-day delivery activities.
This job can be filled onsite in London, United Kingdom and is Hybrid (The position is on-site 2 days a week).
Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Salesforce Consultant- Architect employer: Globant
Globant is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and mentorship within the Salesforce ecosystem. Located in London, our hybrid work model allows for flexibility while being part of a diverse team dedicated to driving meaningful digital transformation across global businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Consultant- Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce ecosystem and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities at Globant or other companies.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your past projects and successes in Salesforce. This will help you stand out during interviews and demonstrate your hands-on experience with the platforms mentioned in the job description.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around managing client relationships and handling escalations. This will boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your leadership skills and experience in Managed Services, as these are key for the role.
We think you need these skills to ace Salesforce Consultant- Architect
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Salesforce Consultant- Architect role. Highlight your experience in Managed Services and your leadership skills, as these are key to what we're looking for at Globant.
Showcase Your Salesforce Expertise:Don’t forget to mention your hands-on experience with Salesforce platforms like Sales Cloud and Service Cloud. We want to see how your knowledge aligns with our needs, so be specific about your achievements and projects.
Demonstrate Client Management Skills:Since this role involves managing stakeholder relationships, share examples of how you've successfully handled client interactions and escalations in the past. This will show us you're ready to take on the challenges of the position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at Globant
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud, Service Cloud, and any other relevant platforms. Be ready to discuss specific projects where you've applied this expertise, as it shows you're not just familiar with the tools but know how to leverage them effectively.
✨Showcase Your Leadership Skills
Since the role requires strong leadership experience, prepare examples of how you've managed and mentored teams in the past. Think about situations where you resolved conflicts or guided your team through complex challenges, as these stories will highlight your capability to lead in a Managed Services environment.
✨Master Stakeholder Management
Stakeholder management is key for this position, so come equipped with examples of how you've successfully engaged with clients and senior leadership. Discuss how you've navigated governance meetings and strategic reviews, demonstrating your ability to balance client needs with delivery excellence.
✨Be Proactive and Solution-Oriented
The ideal candidate is proactive and focused on continuous improvement. Prepare to discuss how you've identified delivery risks in previous roles and the initiatives you've implemented to enhance service delivery. This will show that you're not just reactive but also forward-thinking in your approach.
