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- Tasks: Manage client relationships and drive sales growth through tailored solutions.
- Company: Global Voices, a leading language service provider with a focus on innovation.
- Benefits: Generous package including health insurance, bonuses, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact in multilingual communication.
- Qualifications: Minimum 2 years in professional services with a passion for sales growth.
- Other info: Opportunities for career progression in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Hello, Bonjour and Welcome to Global Voices. Global Voices is a commercial success story, bringing some of the best-known brands, technology and language experts together to enable multilingual communication. The demand for high quality adaptation of original TV and movie content for different languages, regions and cultures continues to increase and as such, Global Voices has recently acquired a localisation and media company.
Our media services: Subtitling, Dubbing, Captioning, Localisation, Transcription and Media processing.
Our mission: Connect people, remove barriers, enhance value and create opportunities.
Our vision: To be recognised as a brand leader for innovation and people excellence by enabling the world to communicate.
Our culture: A cosmopolitan environment with a customer centric passion for high quality. Driven and innovative professional team, with a semi-flat hierarchical structure. Transparent, honest with a drive for growth.
Health & Wellbeing: Global Voices provides internal and external health & wellbeing support. It also runs numerous charity events, sponsor walks and holds its own running club.
Benefits: A generous package including private health insurance, annual bonus, private pension scheme, employee share scheme, dogs at work scheme and free onsite parking.
Career: Plenty of opportunities for progression and professional development set by a clear and concise career path and backed by investment in CPD.
About the role:
- Monday - Friday office based working (Stirling Head Office) - 8.30am - 5.30pm (1 hour lunch break).
- Client Relationship Management: Serve as the primary contact for clients, fostering strong relationships while ensuring their goals are not only met but exceeded through tailored solutions.
- Sales and Account Growth: Drive sales growth by developing and presenting compelling proposals to both existing accounts and prospective clients, contributing significantly to meeting and surpassing sales targets.
- Strategic Account Planning: Utilise a deep understanding of client needs and market dynamics to strategically expand account reach and influence, ensuring alignment with company's growth objectives.
- Issue Resolution and Client Support: Proactively address client issues and concerns, offering timely and effective solutions to enhance client satisfaction and loyalty.
- Project Leadership and Implementation: Lead projects from inception through to successful completion, focusing on innovative and high-quality solutions to ensure outstanding results and client satisfaction.
- Guide, develop and motivate direct reports and wider team, to champion delivering exceptional work in a positive, constructive and enjoyable environment.
Who are we looking for:
- A driven and bright person with a minimum of 2 years’ experience in a professional services role.
- Experience in successfully running large scale projects through a full project life cycle, including experience with developing and post-launch strategy.
- You must be passionate about sales growth and have expert knowledge of growing accounts.
- Strategic thinker with the ability to implement and adjust.
- You must have the drive to build efficient pipelines, whilst ensuring dependencies are unblocked, to support and drive the implementation of exceptional quality.
Why should you join Global Voices? Founded in 2004, Global Voices is ranked within the top 100 LSPs (Language Service Provider) worldwide. Our network of over 9000 translators and interpreters allows us to deliver communication services in more than 150 languages. We currently service companies across the UK, Europe and the USA. With a stellar reputation for expertise and quality of service, we deliver what we promise. Our company prides itself on playing a critical role in building a better working world for our customers and their communities.
Italian Account Manager employer: Globalvoices
Contact Detail:
Globalvoices Recruiting Team
How to prepare for a job interview at Globalvoices
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Global Voices' services and mission. Familiarise yourself with their approach to client relationship management and how they drive sales growth. This will help you demonstrate your genuine interest and show that you're ready to contribute.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing client relationships and driving account growth. Be ready to discuss how you've successfully led projects and resolved client issues, as this aligns perfectly with what they're looking for.
✨Ask Insightful Questions
During the interview, ask questions that reflect your strategic thinking. Inquire about their current challenges in client management or how they envision the future of their services. This shows that you're not just interested in the role but also in the company's growth and direction.
✨Emphasise Teamwork and Leadership
Global Voices values a positive and constructive environment, so be sure to highlight your ability to guide and motivate teams. Share examples of how you've fostered collaboration and driven exceptional results, as this will resonate well with their company culture.
