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For Companies At a Glance
- Tasks: Engage prospective students and guide them through the admissions process for online courses.
- Company: GlobalU empowers learners globally with accessible, innovative online education.
- Benefits: Enjoy flexible working options and be part of a diverse, collaborative team.
- Why this job: Make a real impact by helping students achieve their educational goals in a supportive environment.
- Qualifications: Sales experience, excellent communication skills, and proficiency in CRM tools are essential.
- Other info: Contribute to continuous improvement efforts and collaborate with various teams.
The predicted salary is between 28800 - 48000 £ per year.
ABOUT GLOBALU
GlobalU is a mission-driven higher education institution that empowers learners worldwide through accessible, innovative online programmes. We are committed to transforming lives through affordable, high-quality education that prepares students for success in a rapidly evolving world. Our learner-centered approach blends academic excellence, industry relevance, and robust student support to deliver an exceptional online learning experience.
At GlobalU, we believe education should be inclusive, flexible, and designed to meet the needs of today\’s global workforce. We are building a platform that supports a student’s lifelong learning journey—from foundational knowledge to professional development and career advancement. By joining GlobalU, you become part of a diverse, collaborative team dedicated to reshaping the future of learning.
ROLE PURPOSE
As a Student Recruitment Advisor at GlobalU, your primary responsibility will be to engage prospective students, understand their aspirations, and guide them through the admissions process for our online courses. You will serve as a trusted advisor, offering personalised support and information that helps learners make confident, informed decisions. This role plays a critical part in achieving enrolment goals and ensuring prospective students experience a seamless and supportive journey from enquiry to enrolment.
ROLE AND RESPONSIBILITIES
- Conduct proactive outreach to prospective students through calls, emails, social media, and digital platforms
- Respond promptly and professionally to student enquiries, providing information about courses, admissions, funding, and career outcomes
- Identify students’ learning goals and career objectives to recommend suitable GlobalU programmes
- Clearly articulate GlobalU’s unique value, flexible learning model, and lifelong learning opportunities
- Address concerns and objections while providing tailored solutions
- Guide applicants through the full admissions process, including document collection and funding guidance
- Track applicant progress and ensure deadlines are met
- Provide high-quality pre-enrolment support and follow-up communications
- Maintain up-to-date knowledge of GlobalU programmes, admissions requirements, financial options, and learner support services
- Stay informed on market trends, competitor offerings, and adult learner motivations
- Maintain accurate records of all student interactions using CRM tools
- Use CRM data to prioritise leads, track engagement, and identify pipeline opportunities
- Contribute to reports on lead quality, conversion rates, and follow-up effectiveness
- Build strong, supportive relationships with prospective students
- Collaborate with Marketing, Sales Lead, and Student Success teams to ensure a smooth handoff post-enrolment
- Contribute to continuous improvement efforts by sharing student insights
ESSENTIAL SKILLS AND EXPERIENCE
- Sales Experience: Demonstrated experience in telesales, inside sales, or student recruitment—ideally in higher education or EdTech
- Communication: Excellent interpersonal skills with the ability to connect empathetically and persuasively with a global student audience
- CRM Proficiency: Skilled in using CRM platforms (e.g., Salesforce, HubSpot) to manage leads, tasks, and performance data
- Consultative Mindset: Ability to uncover goals and concerns, and propose tailored programme solutions
- Organisation: Able to manage follow-up cycles, application pipelines, and multiple priorities effectively
- Tech Literacy: Comfortable working with digital platforms, email tools, video conferencing, and scheduling tools
- Target Orientation: Motivated by targets and performance metrics, with a drive to meet and exceed enrolment goals
- Education Familiarity (Desirable): Understanding of online learning journeys, funding options, and flexible study models
KEY RESULT AREAS
- Enquiry-to-enrolment conversion rate
- Call and email engagement metrics
- CRM usage and lead data integrity
- Contribution to team enrolment targets
- Student satisfaction and pre-enrolment experience
Student Recruitment Advisor employer: GlobalU
Contact Detail:
GlobalU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Advisor
✨Tip Number 1
Familiarise yourself with GlobalU's unique value proposition and the specific programmes offered. Understanding what sets us apart will help you articulate our benefits effectively when engaging with prospective students.
✨Tip Number 2
Develop your communication skills to connect empathetically with a diverse student audience. Practising active listening and tailoring your responses to individual needs will enhance your ability to guide students through the admissions process.
✨Tip Number 3
Get comfortable with CRM tools like Salesforce or HubSpot, as they are essential for managing leads and tracking engagement. Familiarity with these platforms will enable you to prioritise tasks and maintain accurate records of student interactions.
✨Tip Number 4
Stay updated on market trends and competitor offerings in the higher education sector. This knowledge will empower you to address prospective students' concerns effectively and position GlobalU's programmes as the best fit for their goals.
We think you need these skills to ace Student Recruitment Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Student Recruitment Advisor position at GlobalU. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your sales experience, communication skills, and any familiarity with CRM platforms. Use bullet points to outline your achievements and quantify your successes where possible.
Write a Tailored Cover Letter: In your cover letter, express your passion for education and how your background makes you a great fit for GlobalU. Mention specific aspects of their mission and values that resonate with you, and explain how you can contribute to their goals.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at GlobalU
✨Know GlobalU Inside Out
Before your interview, make sure you thoroughly research GlobalU's mission, values, and the programmes they offer. Understanding their unique value proposition will help you articulate how you can contribute to their goals and support prospective students effectively.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales or recruitment experience in detail. Highlight specific examples where you've successfully engaged with clients or students, and how you overcame objections to close deals. This will demonstrate your ability to meet enrolment targets.
✨Demonstrate Empathy and Communication Skills
As a Student Recruitment Advisor, you'll need to connect with a diverse range of prospective students. Practice articulating your thoughts clearly and empathetically, showing that you can understand and address their concerns while guiding them through the admissions process.
✨Familiarise Yourself with CRM Tools
Since the role requires proficiency in CRM platforms, brush up on your knowledge of tools like Salesforce or HubSpot. Be ready to discuss how you've used these tools in the past to manage leads and track engagement, as this will be crucial for your success in the role.