Danish Refugee Council (DRC) is Seeking an Administrative Officer in Glasgow

Role Overview

The Administrative Officer–Hub serves as a key administrative and logistical support for DRC operations. Reporting to designated supervisors, the officer ensures efficient office management, coordination of travel and events, and compliance with organizational policies. The role demands hands‑on experience in managing administrative processes within an international or INGO context, requiring strong organizational skills and attention to detail. The position is ideal for professionals who thrive in fast‑paced environments, can handle multiple priorities independently, and are committed to upholding DRC’s standards of excellence, integrity, and accountability.

Core Responsibilities

• Administrative Management: Oversee daily administrative tasks, including office coordination, filing systems, and document management, ensuring compliance with audit and operational standards. Maintain both physical and digital records, supporting smooth workflow and transparency in line with organizational policies.
• Travel and Logistics: Coordinate travel arrangements for staff, including flights, accommodation, and ground transportation, ensuring timely and cost‑effective solutions. Assist with visa, work permit, and residency processes for international staff where required, particularly in Kenya or similar operational contexts.
• Financial and Procurement Support: Prepare and process payment requests (PRs), monitor budgets, and ensure adherence to DRC procurement procedures. Support the management of rental agreements, staff housing, and utility payments, maintaining documentation for compliance and timely renewals.
• Event and Workshop Coordination: Plan, organize, and manage workshops, trainings, and meetings, including booking venues, arranging materials, and coordinating participant logistics. Provide on‑the‑ground support during events to ensure smooth operations and positive participant experiences.
• Team Collaboration and Communication: Serve as the primary point of contact for administrative inquiries within the hub, supporting both national and international colleagues. Maintain open lines of communication with supervisors and team members to facilitate workflow, resolve issues, and enhance operational efficiency.

Candidate Requirements

• Education and Experience: Minimum of a high school diploma or GED; a bachelor’s degree from an accredited institution is preferred. At least two years of hands‑on experience managing administrative and logistical functions in an INGO or international setting.
• Skills and Competencies: Proven ability to manage multiple administrative priorities independently while maintaining accuracy and confidentiality. Experience with ERP or financial systems (e.g., Dynamics, SAP, QuickBooks) for administrative or travel‑related transactions. Strong organizational skills, attention to detail, and the ability to work under pressure. Excellent interpersonal and communication skills in English; fluency in additional languages is an advantage.
• Specialized Experience: Coordinating complex travel logistics and visa processes for multiple staff members simultaneously. Planning and executing workshops, meetings, or training sessions with logistical precision. Managing administrative processes related to procurement, payroll, and office maintenance.

Application Process

Applicants must complete the online Talent Recruiter form, providing: Personal information, including full name, contact details, nationality, and citizenship. Education background and employment history with accurate dates. Confirmation of relevant administrative experience and proficiency in required tasks. Upload of a current CV and a cover letter, clearly outlining experience relevant to the role. Applicants should indicate how they learned about the position and whether they are current DRC employees. Candidates must confirm acceptance of DRC’s privacy statement and data processing terms to proceed with the application.

Why Join DRC?

The Danish Refugee Council offers an engaging and inclusive work environment where employees can make a meaningful impact. Staff are supported through comprehensive training, career development opportunities, and exposure to international humanitarian operations. This role provides an excellent platform for professionals seeking to strengthen their administrative and logistical expertise within a global humanitarian organization. DRC values diversity, equality, and inclusion, and strongly encourages applications from candidates of all backgrounds and experiences. Staff are expected to uphold high standards of professionalism, integrity, and accountability, reflecting DRC’s commitment to humanitarian principles.