Platform Engineering Lead

In-depth experience and understanding of Observability and SRE Practices.

About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences.

The Role: We are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives.

Responsibilities:

• Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships.
• Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs).
• Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively.
• Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery.
• Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships.
• Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership.
• Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand.
• Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency.

Technical Expertise:

• Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices.
• Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms.
• Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes.
• Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus).
• Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale.
• CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines.
• Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities.

What we offer at GlobalLogic:

• Culture of caring: We prioritise a culture of caring, where you’ll experience an inclusive culture of acceptance and belonging.
• Learning and development: We are committed to your continuous learning and development with many opportunities to try new things and advance your career.
• Interesting & meaningful work: You’ll have the chance to work on projects that matter, engaging your curiosity and creative problem-solving skills.
• Balance and flexibility: We believe in the importance of balance and flexibility, helping you integrate and balance work and life.
• High-trust organization: We are a high-trust organization where integrity is key, ensuring truthfulness, candor, and integrity in everything we do.