Content Designer

GlobalLogic has a new 6-month initial contract role, working inside IR35 to start ASAP.

We are looking for a strong Content Designer / Content strategist / UX writer to help drive the strategy and approach to human-centered content design. This role will be a mixture of 3 days per week remote and 2 days working in London office.

• designing thoughtful, intuitive and accessible content solutions for a range of product use cases and interactions – from onboarding and in-app education to transactional flows and push notifications
• applying solid information architecture methods (such as content modelling and mapping), and UI frameworks to design content solutions that scale
• auditing, analysing, structuring, creating, and communicating compelling UX content throughout the product experience partner across product and research teams using human-centered design methods to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio
• creating a cohesive content strategy across all product areas
• using both qualitative and quantitative insights and business analytics to drive content insights and solutions
• partnering across teams to improve the accessibility, inclusion, readability, and translatability of product content
• having strong facilitation and presentation skills to clearly and expertly communicate decision-making rationale to team members and stakeholders

We're looking for people who:

• core skills such as UX Writing, content audits and analysis, content mapping and modelling, information architecture, content planning and sourcing, conversational design, and storytelling
• a portfolio of work that demonstrates your skills as a design thinker and honed UX writer with experience as a Content Designer, UX writer or Content Strategist.
• ability to audit, analyse, structure, create, and design content independently in compelling user-focused product experiences using established frameworks
• strong skills in expertly presenting compelling rationale and narratives behind content strategies and decisions to peers, partners, and stakeholders – such as Legal, Marketing, Security, Product, and top leadership
• expertise in persuasion and negotiation with stakeholders
• can apply human-centered design (HCD) practices to product experiences
• take a thoughtful, empathetic, and inclusive approach to content design that meets every user where they are
• have experience in solving complicated content problems for users and can develop content solutions across systems and brands
• we're especially interested in seeing examples of work you've done for Android and iOS apps

Why work at GlobalLogic.

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career.

Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day – so you can take time to support a cause close to your heart.

We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.