GlobalData plc in London is seeking a Senior Manager, Customer Success to lead maternity cover across UK and US CS teams. You will set the strategic direction, oversee health, adoption, retention and growth, and partner with Commercial, Product and senior leadership to keep CS priorities aligned with business goals.
This hybrid, leadership-focused role requires coaching 1 Manager and 3 Team Leads, driving AI-enabled CS workflows, talent development and rigorous governance to ensure stable
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Senior CS Leader β Hybrid, UK/US (Maternity Cover) in London employer: GlobalData Plc
GlobalData Plc is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals in the Capital Markets sector. With a strong emphasis on employee growth, you will have access to mentorship opportunities and the chance to lead impactful research initiatives that shape the future of financial technology. Located in a vibrant city, the company offers a dynamic work environment where your contributions are valued and recognised.