Engagement Manager

About GlobalData

GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose‑built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management and sustainable growth. We are at a pivotal point in our growth journey and need curious, ambitious, courageous people to support us in delivering intelligence that transforms uncertainty into opportunity for the world’s most successful organizations.

Key Responsibilities

• Project Management: Lead the day to day execution of client projects. Directly manage small project teams of analysts, ensuring high‑quality deliverables that meet or exceed client expectations. Manage multiple consulting assignments and internal projects simultaneously, ensuring they are delivered on time, within scope, and within budget. Support the Consulting Director in resource planning.
• Client Relationship Management: Support Consulting Directors and sales teams in understanding clients’ needs. Begin to develop key client relationships through consulting engagements, presenting at conferences, and thought leadership documents. Ensure client satisfaction and long‑term engagement through regular communication and by providing value‑added insights.
• Strategic Development: Support the Consulting Directors and the Global Leader in developing a long‑term consulting strategy that aligns with the broader company objectives. Leverage the skill sets of the consulting team and the assets of the company to create innovative solutions and new business opportunities. Support the Consulting Directors with client and business development work.
• Team Management and Development: Support in the development of a dedicated consulting team, promoting a culture of continuous learning and high performance. Foster a collaborative and inclusive work environment that encourages team members to share knowledge and expertise. Collaborate strongly with colleagues in various roles, including sales, research and analysis, and customer success.
• Thought Leadership: Develop and disseminate thought leadership materials, including white papers, articles, and presentations, to position GlobalData as a leader in the Technology sector. Represent GlobalData at industry conferences, webinars, and other events to enhance the company’s visibility and reputation.
• Innovation and Improvement: Continuously seek opportunities to innovate and improve consulting methodologies and processes. Stay abreast of industry trends, emerging technologies, and competitive dynamics to ensure GlobalData remains at the forefront of market research and consulting.

Requirements

• Strategic and Analytical Thinking: Ability to conceptualize and communicate solutions to our clients’ business issues.
• Problem‑Solving: Strong problem‑solving abilities, with a proactive and solution‑oriented approach.
• Industry Knowledge: In‑depth knowledge of the Enterprise Software, Technology and Telco sectors obtained through either working in the industry or in a consultancy.
• Management Experience: Extensive project management experience and experience managing a small team within a client support role. Demonstrable ability to manage projects to deadlines while maintaining quality.
• Technical Skills: Strong skills related to market sizing, competitive analysis, benchmarking, primary research, storytelling, and other relevant analytic frameworks.
• Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
• Client Management: Experience working closely with and managing internal and/or external clients, and in preparing and conducting presentations to Senior Management.

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.