At a Glance
- Tasks: Support student wellbeing by providing guidance and assistance with personal and academic issues.
- Company: Join GBS, a leading higher education provider dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive work environment.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives while developing your skills in a dynamic setting.
- Qualifications: Bachelor’s degree and experience in student support or related fields required.
The predicted salary is between 13 - 16 £ per hour.
Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site).
Type of Contract: Permanent - Part Time – 30hrs per week.
Working Days/Shift Pattern: Wednesday - Sunday (Wednesday to Friday 2pm-8pm & Saturdays and Sundays 3pm-7:30pm) - Please note, days and hours are fixed and not negotiable.
About GBS: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
GBS' Vision: Changing lives through education.
What The Team Does: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promoting a safe, inclusive environment to help students succeed both personally and academically.
The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student Wellbeing by pastoral support and by guiding students to services appropriate to their needs. GBS Wellbeing Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Wellbeing officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Wellbeing Officer reports into the Student Wellbeing Manager.
What the role involves:
- Managing student referrals, alongside the Student Wellbeing Manager, acting as a link between the Wellbeing Office, the relevant academic team and relevant internal and external services.
- Providing pastoral support to students who may be experiencing social or emotional issues.
- Ensuring students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom.
- Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies.
- Providing immediate assistance to students on a drop-in and appointment basis.
- Maintaining accurate student Wellbeing records and information and ensuring confidential records are held and shared in line with GDPR requirements.
- Assisting with the organisation of health and wellbeing social activities and events for students.
What Experience/Skills are required:
- Bachelor’s degree in the relevant area, preferably health related.
- Prior experience in an adjacent or similar role, preferably within higher education.
- Knowledge of the DDA and SENDA and how to implement their guidelines.
- Understanding of the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs.
- Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome.
- Experience of selecting and using appropriate assessment materials, scoring results, converting raw scores to derived scores, analysing results, drawing conclusions and making recommendations.
- The ability to discuss students’ needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
About Us: GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.
Student Wellbeing Officer (30hrs Part-Time) London, United Kingdom and 3 Posted on 02/18/2026 T[...] employer: Globalbanking
GBS is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture where staff can make a meaningful impact on students' lives. With flexible benefits, generous annual leave, and opportunities for personal development, GBS fosters an inclusive environment that values diversity and encourages collaboration among its team members across multiple campuses in vibrant cities like London, Birmingham, Manchester, and Leeds.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer (30hrs Part-Time) London, United Kingdom and 3 Posted on 02/18/2026 T[...]
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Student Wellbeing Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching GBS and its values. Understand their approach to student wellbeing and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to mental health and support. Use real-life examples from your past experiences to showcase your skills and how you can make a difference at GBS.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the GBS team and contributing to student wellbeing.
We think you need these skills to ace Student Wellbeing Officer (30hrs Part-Time) London, United Kingdom and 3 Posted on 02/18/2026 T[...]
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Student Wellbeing Officer role. Highlight your relevant experience and skills that align with what GBS is looking for, especially in supporting student wellbeing.
Show Your Passion:Let your enthusiasm for helping students shine through! Share any personal experiences or motivations that drive you to support student wellbeing, as this will resonate well with us at GBS.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see how you fit the role without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures it gets to the right people and helps us keep track of all applications efficiently.
How to prepare for a job interview at Globalbanking
✨Know Your Stuff
Before the interview, make sure you’re familiar with GBS and its mission to support student wellbeing. Research their services and programmes so you can discuss how your experience aligns with their goals.
✨Show Empathy
As a Student Wellbeing Officer, you'll be dealing with sensitive issues. Prepare examples of how you've supported individuals in the past, demonstrating your ability to handle emotional situations with care and understanding.
✨Be Ready for Scenarios
Expect scenario-based questions where you might need to demonstrate how you'd handle specific student issues. Think about potential challenges students face and how you would provide effective support or referrals.
✨Highlight Relevant Experience
Make sure to emphasise any previous roles or experiences that relate to student support, mental health, or education. Discuss your knowledge of relevant legislation like the DDA and SENDA, as this will show you understand the framework within which you'll be working.
