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- Tasks: Support students in their learning journey and enhance their life opportunities.
- Company: GBS, a leading higher education provider with a focus on student success.
- Benefits: £32,000 salary, 25 days leave, flexible benefits, and career development support.
- Why this job: Make a real difference in students' lives while growing your own skills.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
- Other info: Dynamic environment with excellent mentorship and career growth opportunities.
The predicted salary is between 32000 - 32000 £ per year.
Department: Student Support
Location: London Greenford Campus (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required.
To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary.
About you:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Please note: this role is not eligible for sponsorship!
Student Success Tutor - Greenford in London employer: Globalbanking
Contact Detail:
Globalbanking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Tutor - Greenford in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for that interview! Research common questions for Student Success Tutors and think about how your experience aligns with their needs. We want to show them we’re the perfect fit!
✨Tip Number 3
Show off your passion for student success! During interviews, share specific examples of how you’ve helped students in the past. We need to demonstrate our commitment to changing lives through education.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the GBS team!
We think you need these skills to ace Student Success Tutor - Greenford in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our vision of changing lives through education.
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Don’t forget to demonstrate your ability to engage with students effectively, both in writing and verbally.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention specific examples where you’ve proactively supported students or resolved issues. This will show us you’re a great fit for our supportive environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm for joining the GBS team!
How to prepare for a job interview at Globalbanking
✨Know Your Stuff
Make sure you have a solid understanding of GBS's policies and procedures, especially those related to student support. Familiarise yourself with the academic regulations and any specific programmes they offer. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous experience in further or higher education, particularly in academic coaching or teaching assistance. Use specific examples to illustrate how you've supported students in the past, and how those experiences can translate into success as a Student Success Tutor.
✨Demonstrate Your Proactivity
Highlight instances where you've taken the initiative to support students or improve processes. Whether it’s identifying at-risk students or implementing new strategies for engagement, showing that you can be proactive will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This not only shows your interest but also gives you a chance to assess if the environment aligns with your values. Think about asking how the team collaborates to support students or what challenges they currently face.