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- Tasks: Lead a team to support students with their finance applications and ensure quality service delivery.
- Company: Join a progressive organisation committed to equality and inclusion in education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in finance operations and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Finance Support Supervisor is responsible for ensuring Finance Support Officers are equipped, trained and competent to support students with all aspects of their student funding applications. Providing a high-quality, progressive, equitable and inclusive student experience is really important in this role and you will help support staff and students with the process. In this role you will closely work with the Finance Support Manager.
To effectively facilitate and oversee the daily operations of the Finance Support Team across campuses, ensuring the team achieves its objectives of assisting and processing Student Finance applications and supporting students with all funding enquiries.
- Provide line management to the Finance Support Officers within the designated team, work closely with the Finance Support Manager in line management aspects.
- Maintain effective communication with internal and external partners to maximize student numbers and successful funding.
- Identify areas for collaboration and continuous improvement with internal and external partners to always support students with a quality service delivery.
- Lead the Finance Support Officers within the team to deliver a quality student focused service delivery, monitor performance, and undertake regular quality checks to ensure targets, SLA’s and objectives are being met and to the required standard.
- Support all internal student facing teams and departments by advising, training and assisting on eligibility criteria for funding in accordance with funding regulations.
About you:
- Experience working in finance operations within HE and Accounts Receivable
- A high degree of computer literacy (particularly Microsoft Office applications)
- Expert in MS Excel and pivot tables
- The ability to use statistics and database management
- Effective time management and planning
- Ability to work independently and strong communication skills
- Previous experience in a leadership/supervisor role
- Excellent written and verbal communication skills
- Strong decision making and problem-solving skills
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
Finance Support Supervisor - London employer: Globalbanking
Contact Detail:
Globalbanking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Supervisor - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for finance support roles. Practise your answers, focusing on your leadership experience and how you’ve improved processes in the past.
✨Tip Number 3
Showcase your skills! Bring examples of your work with MS Excel and any successful projects you've led. This will demonstrate your competence and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Finance Support Supervisor - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your finance operations experience and any leadership roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and how your background makes you a great fit for the Finance Support Supervisor role. Keep it engaging and personal!
Show Off Your Tech Skills: Since we're looking for someone with strong computer literacy, especially in MS Excel, don’t forget to mention any relevant software skills. If you've worked with pivot tables or database management, let us know how you’ve used them effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Globalbanking
✨Know Your Stuff
Make sure you brush up on your finance operations knowledge, especially in higher education. Familiarise yourself with student funding applications and the specific challenges students face. This will show that you're not just interested in the role but also understand its impact.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your previous leadership experiences. Think of examples where you've successfully managed a team or improved processes. Highlight your ability to motivate others and ensure quality service delivery.
✨Excel at Excel
Given the emphasis on MS Excel and pivot tables, it’s crucial to demonstrate your proficiency. Prepare to discuss how you've used these tools in past roles, perhaps to analyse data or streamline processes. If possible, bring examples of reports or analyses you've created.
✨Communicate Effectively
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would maintain effective communication with both internal and external partners, as well as how you handle difficult conversations.