At a Glance
- Tasks: Manage and optimise the EventMAP platform for seamless operation and user support.
- Company: Join a dynamic organisation focused on innovative event management solutions.
- Benefits: Competitive salary, flexible working locations, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on user training and support.
- Why this job: Be at the forefront of event management technology and make a real difference.
- Qualifications: Degree in IT or related field with system administration experience.
The predicted salary is between 39000 - 42000 € per year.
The EventMAP System Administrator will manage, configure, and maintain our EventMAP platform (Timetabler and Booker apps primarily). The ideal candidate will have a strong technical background in system administration, with a focus on managing EventMAP. You will be responsible for ensuring the seamless operation of the EventMAP system, supporting users, and optimising system configurations to meet organisational needs.
Roles and Responsibilities
- Administer and maintain the EventMAP system, ensuring its optimal performance and availability.
- Perform system updates, patches, and upgrades as required, ensuring minimal downtime via the Change Advisory Board.
- Monitor system performance and troubleshoot issues promptly to ensure a smooth user experience.
- Provide support for EventMAP users, resolving issues related to system access, functionality, and configuration.
- Conduct user training sessions to improve user understanding and effective use of the system.
- Develop and maintain documentation for system use, best practices, and troubleshooting.
- Configure and customize the EventMAP system to align with the organization's scheduling and attendance management requirements.
- Create and manage user roles, permissions, and workflows to optimise system use and security.
- Ensure accurate data entry and integrity within the EventMAP system.
- Generate and analyse reports related to event scheduling, resource utilisation, and other metrics.
- Provide insights and recommendations based on data analysis to support decision-making.
- Integrate EventMAP with other systems and platforms via bespoke API or native integration functionality.
- Implement automation for recurring tasks and processes to enhance system efficiency.
- Work closely with the Head of Timetabling and Academic Service teams as well as collaborating with the wider IT Systems department.
Essential Skills and Experience
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Demonstrable experience as a System Administrator, with specific experience in event management or scheduling systems like EventMAP.
- Strong higher education domain knowledge, technical knowledge of system administration, including experience with system updates, backups, and troubleshooting.
- Familiarity with SQL and data management principles.
- Experience in user support and training, with excellent communication skills.
- Ability to work independently and manage multiple tasks effectively.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy and quality.
- Experience with EventMAP or similar event management platforms.
- Knowledge of system integration and API management.
- Proficiency in data analysis and reporting tools.
- Understanding of data security best practices.
EventMAP Administrator employer: Globalbanking
As an EventMAP Administrator at our GBS UK campuses, you will join a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive salaries, comprehensive training opportunities, and a collaborative culture that encourages innovation and teamwork. With a focus on optimising our EventMAP platform, you will play a crucial role in enhancing user experience while enjoying the benefits of working within a prestigious institution dedicated to excellence in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land EventMAP Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and the EventMAP system. Understand their needs and think about how your skills can solve their problems. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out to companies you admire. Express your interest in working with them, even if they don’t have an open position. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website for the best chance of landing that role! We love seeing candidates who take the time to engage with us directly. Plus, it makes tracking your application easier for everyone involved.
We think you need these skills to ace EventMAP Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EventMAP Administrator role. Highlight your experience with system administration and any specific work you've done with event management systems like EventMAP. We want to see how your skills match what we're looking for!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical background! Mention your familiarity with SQL, data management, and any troubleshooting you've done. We love seeing candidates who can demonstrate their problem-solving abilities and technical know-how.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the EventMAP system and how you can contribute to our team. We appreciate a personal touch, so let us know what excites you about this role!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Globalbanking
✨Know Your EventMAP Inside Out
Make sure you have a solid understanding of the EventMAP platform, especially the Timetabler and Booker apps. Familiarise yourself with its features, functionalities, and common issues users face. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled system issues in the past. Think about specific challenges you've faced as a System Administrator and how you resolved them. This will demonstrate your analytical skills and ability to troubleshoot effectively, which are crucial for this position.
✨Communicate Clearly and Confidently
Since you'll be providing user support and training, practice explaining technical concepts in simple terms. During the interview, focus on clear communication and active listening. This will showcase your interpersonal skills and ability to work well with others.
✨Be Ready to Discuss Data Management
Brush up on your SQL knowledge and data management principles. Be prepared to discuss how you ensure data integrity and security within systems. Highlight any experience you have with data analysis and reporting tools, as this will be key to supporting decision-making in the role.
