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- Tasks: Lead the admissions team and shape the student experience from the first interaction.
- Company: Join a dynamic higher education provider with a mission to change lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Why this job: Make a real impact by supporting aspiring students in their educational journey.
- Qualifications: Degree or relevant experience in admissions, with strong leadership and organisational skills.
- Other info: Be part of a growing team and enjoy excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Birmingham, West Midlands, United Kingdom
Department: Admissions
Location: Birmingham, West Midlands (On-site Working)
Type of Contract: Permanent
Our Vision: Changing lives through education. GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processing applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy.
What The Role Involves:
- To manage and support the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.
- Support GBS in meeting its targets for recruitment across all programmes.
- Maintain a thorough knowledge of the GBS admissions policy, including assessment, selection and entry criteria.
- Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
- Monitor service level agreements for enquiry through to offer acceptance to ensure effective processing to agreed turnaround times and accuracy of data inputted.
- Process applications, verify qualifications, and ensure the validity of decisions and authenticity of results in line with GBS' admissions policy.
- Lead on reviewing and submitting applications to university partners within agreed timeframes.
- Manage and review complex cases relating to eligibility, seeking advice from Director of UK Admissions and University partners where appropriate.
- Working closely with the Director of UK Admissions and other key stakeholders to ensure that all departmental/faculty admissions staff are consulted and briefed about university processes and procedures.
- Assist in managing workflow and resource allocation within the team to ensure that decisions are confirmed within agreed timeframes.
- Work closely with the Director of UK Admissions to highlight any issues that may impact on the allocation of resource within the team and flag peak periods of activity.
- Workload management of team - monitoring, setting objectives, adjusting team outputs as needed.
- Work closely with the Director of UK Admissions to ensure conversation strategies are properly implemented across all programmes.
- To support the Director of UK Admissions in providing regular updates based on the admissions dashboard.
Essential Skills and Experience:
- Degree, relevant professional qualification, or equivalent experience in relevant roles.
- Demonstrable experience of the workings of an Admissions or related team.
- Demonstrable experience of staff management or team leadership.
- Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.
- Experience of being administratively self-sufficient and accustomed to exercising initiative.
- Experience of prioritising and ability to balance a diverse workload while working with precision.
- Taking a pro-active approach to forward planning whilst remaining flexible to changing needs.
- Strong leadership skills with the ability to generate ideas, inspire confidence and motivate others.
- Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines.
- Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.
- Able to establish and maintain productive professional relationships with colleagues and stakeholder groups.
- Ability to manage change and respond positively to new challenges.
- A flexible and adaptable attitude, including occasional evening and weekend working and off-site.
- Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively.
Desirable Skills and Experience:
- Experience of Zoho CRM system.
- Knowledge of two or more languages.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
About Us: GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.
Admissions Manager in Birmingham employer: Globalbanking
Contact Detail:
Globalbanking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current admissions staff or alumni from GBS on LinkedIn. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with GBS's admissions policies and recent news. Show us you’re genuinely interested in shaping student experiences.
✨Tip Number 3
Practice your answers to common interview questions. Think about how your leadership skills can help manage the admissions team effectively. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you’re keen on the role. Plus, it’s just good manners!
We think you need these skills to ace Admissions Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admissions Manager role. Highlight your relevant experience in admissions and team management, and show us how you can contribute to our mission of changing lives through education.
Showcase Your Skills: We want to see your leadership skills shine! Share examples of how you've successfully managed teams or resolved complex issues in previous roles. This will help us understand how you can inspire confidence and motivate others in our admissions team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at GBS.
How to prepare for a job interview at Globalbanking
✨Know Your Admissions Policies
Before the interview, make sure you have a solid understanding of the admissions policies and procedures at GBS. Familiarise yourself with the assessment and selection criteria, as well as any recent changes in the admissions landscape. This will show your commitment and readiness to contribute effectively from day one.
✨Showcase Your Leadership Skills
As an Admissions Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, and motivated others. Highlight your experience in setting objectives and managing workloads to ensure efficiency.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex cases. Think of specific instances where you've dealt with demanding individuals or resolved issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Emphasise Your Customer Service Ethos
In the admissions role, providing excellent customer service is key. Be ready to discuss how you've delivered high-quality service to both internal and external stakeholders. Share examples of how you've built productive relationships and maintained professionalism, even under pressure.