At a Glance
- Tasks: Manage client accounts, build relationships, and cross-sell services to enhance customer satisfaction.
- Company: Gemini, a leading telecoms & IT service provider in Carlisle.
- Benefits: Generous holiday allowance, discounts on broadband, and employee recognition schemes.
- Other info: Opportunity for professional development and a chance to make a real impact.
- Why this job: Join a dynamic team and grow your career in a fun, supportive environment.
- Qualifications: Experience in solution sales and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 8:45am – 5:15pm Monday to Friday
Location: Carlisle, Cumbria
Overview
Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring! Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing team. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof.
What will you be doing?
- Grow and develop our existing customer base through daily account calls to book and attend virtual & on-site health checks with our customers.
- Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
- Retaining our customers through building fantastic relationships.
- Act as a point of contact for account queries with help from our extensive support teams.
- Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
- Opportunity tracking / pipeline development.
- Keeping customers up to date with regards to installations / projects.
Required Skills & Experience
- Proven experience in solution sales.
- Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services.
- Excellent communication skills.
- Self-motivated and hardworking individual.
- Enthusiastic, high-energy, and proactive.
- Proven experience of working with and exceeding targets.
- Confident with both telephone and face-to-face interaction with clients.
- Financially and target driven.
Who are Gemini?
Gemini is a well‑known telecoms & IT service business based on the heart of Carlisle and part of the Global4 Group. Our vision is to solve our customers technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy. As a forward‑thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals, most notably education. The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all‑time high.
What benefits will you receive?
- 50% off our Broadband packages, completely free after two years.
- 33 days holiday allowance including bank holidays.
- 5 additional days leave granted based upon length of service.
- £250 Bright Ideas Scheme.
- Kudos Employee Recognition Scheme.
- Buy & Sell holiday allowance scheme.
- Death in service benefit.
- Pension scheme.
- Eye care vouchers.
- £1,000 Refer A Friend Scheme.
- Paid Charity leave.
Account Manager in Carlisle employer: Global4 Communications Ltd
Gemini, located in the heart of Carlisle, is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to grow their careers in a dynamic environment. With a strong focus on employee development, generous benefits including 33 days of holiday, and unique perks like a £1,000 Refer A Friend Scheme, Gemini not only values its employees but also encourages them to thrive while delivering outstanding service to clients. Join us to be part of a high-performing team where your contributions are recognised and rewarded.
Contact Details:
Global4 Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Carlisle
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Global4 Communications Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Global4 Communications Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Carlisle
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Global4 Communications Ltd:When writing your cover letter, make sure to tailor your message specifically for Global4 Communications Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Global4 Communications Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Global4 Communications Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Global4 Communications Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Global4 Communications Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
