Workday Delivery Manager

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Workday Delivery Manager (6-month FTC)

As Workday Delivery Manager at Global, you’ll play a pivotal role in delivering a successful Finance & Commercial Technology Transformation programme, ensuring our ERP (Workday) platform evolves to meet the growing needs of the business, driving the platform through stabilisation to optimisation. You’ll bring structure and clarity to a complex, high-profile transformation, turning ambiguity into clearly defined programmes of work. With strong stakeholder management skills, you’ll be a trusted partner to senior leaders across Finance, Technology, and People & Culture, and drive delivery across both Workday Financials and HCM.

You’ll also shape the future direction of the platform—improving automation and surfacing insights—and embed these opportunities into the long-term roadmap.

If you thrive in a fast-paced environment where ambiguity is an opportunity, where you can shape strategic roadmaps, and where your leadership and delivery skills can make a tangible difference—this role is for you.

Reporting to: Director, Technology

Key Responsibilities

1. Finance Transformation Programme Delivery (50%)
2. Translate the goals of the Finance & Commercial Technology Transformation into a clear, reportable delivery roadmap within Workday Financials.
3. Collaborate with Finance leadership to clarify scope, timelines, and success measures.
4. Translate complex objectives into actionable plans with effective reporting.
5. Oversee configuration and delivery within Workday Financials & HCM, working with internal teams and external partners.
6. Track progress, manage risks, and ensure alignment with wider business goals.
7. Workday Continuous Improvement & Governance (20%)
8. Support enhancement and optimisation across the wider Workday platform, ensuring alignment between Finance and HCM.
9. Govern change requests and prioritise enhancements aligned to business value.
10. Ensure platform integrity and scalability as we evolve our Workday implementation.
11. Stakeholder Engagement & Future Planning (30%)
12. Build trust and credibility with senior stakeholders across Finance, People & Culture, Technology, and Operations.
13. Navigate challenging stakeholder dynamics with clarity, empathy, and purpose.
14. Shape the Workday roadmap in collaboration with the business.
15. Identify emerging opportunities to apply AI within Workday—such as process automation, predictive analytics, and natural language interfaces.
16. Evaluate associated risks, capabilities, and value propositions of AI and generative technologies.
17. Develop strategic recommendations and embed them into future Workday planning and decision-making.

What You’ll Love About This Role

• Think Big: Play a key role in one of Global’s most strategically significant transformation programmes.
• Own It: Shape the delivery and future direction of our Workday platform.
• Keep it Simple: Bring order and clarity to complex workstreams, enabling teams to move faster.
• Better Together: Work cross-functionally to solve business challenges and unlock new opportunities.

What Success Looks Like

Within your first two months, you will:

• Define a clear delivery plan for Finance & Commercial Transformation initiatives within Workday.
• Deliver tangible progress on high-priority Workday enhancements, measured by defined KPIs.
• Build strong relationships with senior stakeholders and become a trusted advisor.
• Establish governance routines, structures, and reporting to keep leadership informed.
• Start shaping future Workday strategy, including early evaluation of AI opportunities and challenges.

What You’ll Need

• Proven experience delivering ERP programmes, ideally including Workday.
• Strong understanding of Finance & Commercial Technology processes and transformation best practices.
• Awareness of how AI can be applied to enterprise platforms, including process automation, forecasting, and data insight.
• Experience in structured programme delivery within a complex, multi-stakeholder environment.
• Confident stakeholder management, influencing at senior levels, and navigating ambiguity.
• High resilience and adaptability, with a calm, can-do mindset.
• Excellent planning, organisation, and reporting skills.
• A strong sense of ownership and accountability.
• A passion for systems, simplicity, and strategic impact.

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