Accepting applications until: 21 August 2026Job DescriptionYour Role: Senior Programmatic Manager, Customer SuccessA senior commercial role focused on driving programmatic revenue growth across Global’s Outdoor & Audio portfolios through DAX, owning agency strategy and relationships, developing new business opportunities, and helping shape Global’s programmatic offering.As a Senior Programmatic Manager at Global, you will:Key ResponsibilitiesCommercial Growth & Strategy (40%): Own the commercial strategy for your agency portfolio, generating programmatic revenue, identifying growth opportunities, prioritising key accounts and maintaining a robust pipeline, forecast and annual growth plan.Agency Partnerships & Market Development (30%): Build strategic relationships with senior agency and trading desk stakeholders, maintain a strong profile across planning and programmatic teams, lead DAX education and positioning, and represent Global at presentations, events and thought leadership opportunities.Campaign, Product & Team Leadership (30%): Oversee end-to-end activation, including PMP setup and campaign performance, and work cross-functionally with Product, Operations, Technology and Sales to improve delivery and evolve our proposition. Provide market feedback and coach and develop a Programmatic Manager.What You’ll Love About This RoleThink Big: Help shape the future of programmatic Audio and Outdoor, bringing new products, processes and commercial opportunities to market.Own It: Take autonomy over your agency portfolio, business plan, pipeline and revenue growth.Keep it Simple: Turn complex programmatic technology and buying mechanics into clear, practical solutions for agencies, clients and internal teams.Better Together: Partner closely with Sales, Product, Operations and Technology while coaching colleagues and building strong external relationships.What Success Looks LikeIn your first few months, you’ll have:Assessed revenue performance across your agency portfolio and mapped clear opportunities to grow DAX presence.Built a robust, accurate pipeline and established strong forecasting rhythms.Become confident in the DAX platform, reporting systems and campaign activation process.Built strong relationships and profile across agency planning and trading desk teams, while contributing to new products and processes.What You’ll NeedProgrammatic Expertise: Deep knowledge of the programmatic supply chain with hands-on DSP or SSP experience; knowledge of DOOH and/or audio is a bonus.Commercial & Analytical Thinking: Ability to balance revenue growth with operational excellence, using data to identify opportunities and solve problems.Communication & Influence: Excellent presentation and interpersonal skills, with the confidence to build rapport and influence stakeholders at all levels.Collaboration & Leadership: A proactive team player who can motivate others, work across different personalities and functions, and bring solutions to complex challenges.Coaching and Development: Nurturing talent by empowering and guiding individuals to unlock their potential Building Trust: Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your teamSummaryLocation: Leicester Square - LondonType: Full time
Senior Programmatic Manager, Customer Success employer: Global
Global is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the tech industry. With a strong emphasis on employee growth and development, you will have access to numerous opportunities to enhance your skills and advance your career while working alongside visionary leaders in a dynamic environment. Located at the forefront of technological advancement, Global offers unique advantages such as exposure to cutting-edge AI initiatives and a commitment to continuous improvement.
